Business ProfileforBaney Construction & Restoration, Inc.

I am filing this complaint on behalf of Bison Sports Warehouse. Baney Replaced our Metal Roof for an Insurance Claim in 2017. The new roof had leaks even at the onset. Baney was responsive at the onset, but later we were told repeatedly that the drips were secondary to condensation ONLY even though the leaks were only evident when it rained or when the snow on the roof was melting. Despite countless requests to ********** to have the leaks resolved, we still have leaks 5 years later. At one point, he had the audacity to raise his voice to me claiming, You never believed me when I said it was condensation! They even talked us into hiring another company to modify the insulation under the roof to resolve condensation, but we still had leaks afterwards. Yes, they were notified. This past fall, we had an outside roofer take a look at the roof who noted poorly seated screws and disintegrating rubber washers. So, I relayed that information again to Baney, who sent out **** to have a look. **** seemed apologetic and promised to ask ******** to have a roofer come out and take a look. He even found damage to our ceilings but attributed it to a problem with our gutter installation, even though those gutters had only been up a month! That was last October 2021. Fast forward to April 2022. Still no one has repaired our roof. We again contacted Baney. We were told that WE were supposed to contact the gutter company and thats why no one had been out. **** met with us again on April 18, 2022 and promised to send out a rooferagain.and that was a few weeks agoand he again blamed it on our new gutters and promised to have a roofer out.but now no response. . In the meantime, we have had these leaks for 5 years and cant seem to get Baney to repair the roof they installed. Please see photos. We have confirmation of leaks on our roof and only want them repaired to avoid further damage to our ceilings and mold in our insulation.