Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mallow Home Builders has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMallow Home Builders

    Construction Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    21429 Foxtail Dr, Mokena, IL 60448-1965
    BBB File Opened:
    2/20/2002
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Started Locally:
    1/1/2001
    Business Management
    • Mr. Jerry Murphy
    Contact Information

    Principal

    • Mr. Jerry Murphy

    Customer Contact

    • Mr. Jerry Murphy
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased my newly-built home on 12/14/2022 from Mallow Construction/Mallow Home Builders.In August and September of 2023, I noticed that the drainpipe outside my back door was no longer pushing rain/ground water into the sewer, but rather it was overflowing onto my patio. The builder said that he reached out to a plumber to come look at it. I waited for three weeks and ************ never showed up. Finally, I told the builder that I would contact a plumber to examine the situation. He agreed.RA Plumbing inspected the pipe and found that it was clogged with CEMENT. The builder met with the plumber to discuss options to remedy the situation and the builder agreed that RA Plumbing would do what they needed to do.RA Plumbing had to jackhammer my patio, remove and replace the pipe, then have a separate concrete company come repair my patio. The receipts are attached. The builder was aware of this and knew this was under the 1-year warranty.The repairs cost $5,482.01 which I had to pay out of my pocket. This should have been paid for by the builder, but the plumbing company didn't trust him to pay them. Rightly so. I've been waiting since the beginning of December for the builder to pay me back. He does not return calls, texts or emails. This is 100% shoddy work done by HIS company. See the attached photos. You are welcome to call RA Plumbing, as well, as they can vouch for the poor workmanship done on my house. This is only one example.I'm also still waiting for the builder to complete almost every single item on my 1-year punch list, many things that I shared with him almost right away after I closed on my home.Mallow Construction is NOT a reputable or reliable builder, in my opinion.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patricia P

    1 star

    11/05/2021

    Mallow home builders are extremely unreliable , We purchased a townhome from them , and after 2 1/2 years they have yet to complete our punch list , which is not warranty work but work that was left done shoddily . Reoccurring phone calls , texts or emails left unanswered.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.