Current Alerts For This Business
BBB files indicate a pattern of consumer complaints filed against this business. On January 8th, 2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 2/28/2024, BBB has received a sufficient response from the business who is actively working on the patterns below with the actions included.
-Consumer’s report having difficulty disputing charges.
- We understand the concern listed. Harvard offers several different ways for a consumer to dispute a debt, many of which are mentioned in our initial notice. A consumer may dispute a debt via phone, via mail, via email, and via our website.
-Consumer’s report incorrect or fraudulent accounts on their credit report
- All accounts assigned to Harvard are assigned by a client. Harvard works diligently within the reporting guidelines to report accounts when permissible and to make the appropriate updates or removals when accounts are disputed, closed, or the status of an account requires a change.
-Consumer’s report disputing charges that were removed then later added again
- Harvard has procedures to ensure accounts that are disputed remain as disputed on the credit report or are removed completely when appropriate. Additionally, we have procedures in place to review accounts for re-assignment after receipt of a placement by a client.
At-a-glance
Related Categories
Overview
Harvard Collection Services, LLC collects debt on behalf of others.
Products & Services
Business Details
- Location of This Business
- 4839 N Elston Avenue, Chicago, IL 60630-2534
- BBB File Opened:
- 12/1/1984
- Years in Business:
- 42
- Business Started:
- 6/15/1982
- Business Started Locally:
- 6/15/1982
- Business Incorporated:
- 6/15/1982
- Accredited Since:
- 3/1/2008
- Type of Entity:
- Limited Liability Company (LLC)
- Hours of Operation
Primary
- M:
- 8:00 AM - 8:00 PM
- T:
- 8:00 AM - 8:00 PM
- W:
- 8:00 AM - 8:00 PM
- Th:
- 8:00 AM - 8:00 PM
- F:
- 8:00 AM - 4:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Marc Chibnik, President
- Ms. Lina Chavez, Management
- Mr. Paras Nath, Compliance Manager
- Contact Information
Principal
- Mr. Marc Chibnik, President
- Ms. Lina Chavez, Management
- Mr. Paras Nath, Compliance Manager
Customer Contact
- Mr. Michael Martin, Director of Compliance
- Additional Contact Information
Fax Numbers
- (773) 283-5086Other Fax
Phone Numbers
- (800) 214-2098Other Phone
- (800) 445-1861Other Phone
- (773) 283-5086
Customer Complaints
149 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/28/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Nancy R
09/07/2024
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