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          Find a Location

          The Cary Company has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • The Cary Company

              1195 W Fullerton Ave Addison, IL 60101-4303

              BBB Accredited Business

            • The Cary Company

              PO Box 4043 Addison Addison, IL 60101

              BBB Accredited Business

            Business ProfileThe Cary Company

            Mailing Containers
            Multi Location Business
            BBB accredited business

            Contact Information

            1195 W Fullerton Ave

            Addison, IL 60101-4303

            Visit Website
            (630) 629-6600

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM

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            Get a Quote

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/16/2016

            Years in Business: 129

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            The Cary Company is your source for Containers & Packaging, Spill Control Products and Filtration Solutions for both industry and consumer. In addition to products we also specialize in logistics and design services.

            Business Details

            This is a multi-location business.

            Find a Location

            The Cary Company has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • The Cary Company

                1195 W Fullerton Ave Addison, IL 60101-4303

                BBB Accredited Business

              • The Cary Company

                PO Box 4043 Addison Addison, IL 60101

                BBB Accredited Business
              Location of This Business
              1195 W Fullerton Ave, Addison, IL 60101-4303
              BBB File Opened:
              6/26/2008
              Years in Business:
              129
              Business Started:
              1/1/1895
              Business Started Locally:
              1/1/1895
              Business Incorporated:
              3/3/1967
              Accredited Since:
              12/16/2016
              Type of Entity:
              Corporation
              Alternate Business Name
              • Cary Co
              Related Businesses

              • Gurman Container (Acquired 2018)

                Three Rivers Packaging (Acquired 2019)

                Quality Container (Acquired 2021)

                Containers Unlimited (Acquired 2021)

              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Business Management
              • Mr. T.J. Tyrrell, CEO
              Additional Contact Information

              Fax Numbers

              • (630) 629-3690
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/15/2022

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              I contracted what i thoght was an equipment manufacturer to purchase equipment for my new lab. The sales women ***************************** lied and said that they had all of the equipment in stock as did the comapny website. So, I purchased over $20,000 in equipment. Later to find out nexrt week when the shipment arrived that the most expensive and important part of the delivery would not be until over 2 months later. When I found this out I tried to see if they could rush the delivery the next week they said that they could not do anything. So, I asked for a refund and they stated that they informed me about this delviery date at time of sale which they DID NOT or I would have never agreed. I would like full refund this week by wire or will be filing a lawsuite.
              Read More

              Customer Reviews

              5 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Kellie B

              07/23/2024

              Small business bought 70 paint tins. All thrown into a box, lids tossed in separately. Zero packaging or protections. All 70 are dented. My invoice states I have 5 days to notify them in writing which I did with video of each item. Per my invoice they will replace the item once confirms Nope. They said I have to wait 60 days while they file a claim with the carrier. This is 100% their fault. Shipping box was not damaged. This almost seems that a scam to get rid of their defective product. I cannot imaging any tin cans thrown into a box in no organized fashion to successfully make it to the buyer in the condition as shown in the photos online. I will be filing with my credit card and the BBB.  

              The Cary Company Response

              07/26/2024

              Our apologies for the inconvenience caused by the recent situation. It appears that there was a misinterpretation when the photographs were initially submitted, as a significant number of our damage claims stem from mishandling by ground carriers. While our tin paint cans are primarily packaged for industrial use to be shipped on pallets, we understand that we also cater to individuals and small businesses using ground transportation. When shipping via ground, we take the necessary measures to reinforce the manufacturers cartons with additional packing material inside the carton, ensuring the integrity of the items. However, depending on the product, an overpack box is utilized without compromising the integrity of the manufacturer's sealed box. The time to add adequate packing we are addressing in our shipping department. We are grateful for the time you took to speak with our quality department and your understanding in resolving this matter. A refund for the unusable paint cans has been processed and credited to your card. Your feedback is invaluable, and we look forward to working with you in the future.
              Read 4 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

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