BBB Accredited Business Profile

Cozy Rugs

Cozy Rugs

(312) 280-0118

Cozy Rugs

5 years in business
1633 N Clybourn Ave
Chicago, IL 60614-9352
Additional Email Addresses
  • info@cozyrugs.com
BBB File Opened: 02/20/2017
Business Started: 02/07/2012
Business Started Locally: 02/07/2012
Business Incorporated: 02/07/2012 in IL
Type of Entity
Corporation
Business Management
  • Mr. Vedat Karacan, Owner
Business Category
  • Oriental Carpet Dealers
  • NAICS: Carpet and Rug Mills
  • New Carpet
  • Used Carpet
  • Carpet Manufacturers

Products & Services
rugs, area rugs, contemporary rugs, modern rugs, oriental rugs, traditional rugs, Rug Runners, Kilim Rugs, Pillows
Service Area
We service the following area(s): City of Chicago, City of Chicago - Downtown, City of Chicago - Far North Side, City of Chicago - Far Southeast Side, City of Chicago - Far Southwest Side, City of Chicago - North Side, City of Chicago - Northwest Side, City of Chicago - Southwest Side, City of Chicago - West Side, Far West Suburbs (DeKalb), Near West Suburbs (Western Cook), North Suburbs (Lake & Northern Cook)
Alternate Business Names
  • Cozy, Inc.
Methods of Payment
  • Currently we accept direct Visa, MasterCard and American Express payments as well as PayPal, using which you can pay with most credit cards.
Refund & Exchange Policy: 
If you’re not completely satisfied, simply return your rug for a quick, full refund. We've outlined the following guidelines to help make your return a smooth and seamless experience:

Please request a return by clicking on the "Return Item" button for your order on https://www.cozyrugs/order/history.
You may return your unused item in its original condition and packaging within 14 days of receipt.
Unless your item is received damaged, or there was some error on our part, you will be responsible for all return shipping costs. All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely. If you receive a damaged item, Cozy Rugs will assist you in receiving a replacement as quickly as possible - at no cost to you.
Should you observe significant damage to the outer packaging, please reject the shipment and have the carrier return it. Please notify Cozy Rugs Support of any damages on the product or packaging within 5 days of receipt.
Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments.
Please return item unused.
BBB accredited business

A+

Overview

Welcome to Cozy Rugs, one of the oldest rug store in Chicago
Cozy Rugs' wide selection of contemporary rugs provides you the freedom to create home you have always envisioned.

Founded in 2002, Cozy Rugs is the oldest and biggest exporter of machine woven area rugs from Turkey to the United States. Back in 2002, we pioneered our first warehouse store in Addison and then in Morton Grove, Illinois, and it was a great success. Three years later, we opened our retail store in the Chicago Lincoln Park neighborhood. As of today, Cozy Rugs sells a huge range of beautifully designed modern area rugs at great prices. In addition to contemporary designs, Cozy Rugs also carries traditional, transitional, oriental, shag, solid/neutral-colored rugs and hallway runners.
In order to maintain factory direct pricing, we have been able to eliminate the middlemen by working directly with our family rug manufacturer in Turkey since our establishment. As a result, we have thousands of area rugs available in stock and ready to be purchased with no waiting time.

Please come in and browse the largest rug selection in Chicago!

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

M: 10:00 AM-7:00 PM
T: 10:00 AM-7:00 PM
W: 10:00 AM-7:00 PM
Th: 10:00 AM-7:00 PM
F: 10:00 AM-7:00 PM
S: 10:00 AM-6:00 PM
Su: 10:00 AM-6:00 PM

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Cozy Rugs

Cozy Rugs

BBB ACCREDITATION SINCE 02/24/2017

Customer Review Rating:

100%
This business has no complaints filed

Composite Score: