This Business Is Not BBB Accredited

Follett Corporation

Follett Corporation

(800) 365-5388

Follett Corporation

144 years in business
Headquarters
3 Westbrook Corporate Ctr STE 200
Westchester, IL 60154-5728
Additional Phone Numbers
  • (708) 884-3501
  • (708) 884-0000
Additional Email Addresses
  • tkline@follett.com
  • follettcommunications@follett.com
  • hmorgan@follett.com
BBB File Opened: 03/03/2000
Business Started: 01/20/1873
Business Started Locally: 01/20/1873
Type of Entity
Corporation
Business Management
  • Principal: Tom Kline, VP, Corporate Communications
Contact Information
  • Principal: Tom Kline, VP, Corporate Communications
Business Category
  • Books - Textbooks New & Used
  • Retail Stores
  • NAICS: Used Merchandise Stores
  • Library Research Service
  • Digital Media

Products & Services
Textbooks; physical, digital, rental, new and used, Merchandise; apparel, computers, trade books, supplies, Technology systems for educational institutions, Support services for educational institutions
Number of Employees: 
10,000

C-

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Follett Corporation include:

  • Failure to respond to 8 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Follett Corporation

THIS BUSINESS IS NOT BBB ACCREDITED

Follett Corporation

Customer Review Rating:

Positive
0%
Neutral
0%
Negative
100%

Composite Score:

0 3