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Find a Location

Quiroz Auto Repair has 1 locations, listed below.

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    Business ProfileforQuiroz Auto Repair

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5733 W 16th St, Cicero, IL 60804-1708
    BBB File Opened:
    9/12/2007
    Years in Business:
    25
    Business Started:
    1/1/1999
    Business Started Locally:
    1/1/1999
    Business Incorporated:
    1/11/2001
    Type of Entity:
    Corporation
    Business Management
    • Ismael Quiroz, President
    Contact Information

    Principal

    • Ismael Quiroz, President

    Customer Contact

    • Ismael Quiroz, President

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Quiroz auto repair was paid about **** dollars from Endurance warranty to replace the engine on my vehicle. They did not change the engine and now I am having so many issues. I do not want to take my vehicle back there, I want the money that they were paid! My vehicle is currently at another repair shop and it had been there for almost two months! I ha e spent thousands on rentals and ubers just to get to work and i am at risk of losing my job due to the number of days I have missed. Endurance did not seem to care but I do. These issues I am having with my vehicle would not have happened if they would have replaced the engine, like they were paid to. The current mechanic told me my vehicle has the original engine, vin number on the engine matches vin number on vehicle. I am without a vehicle due to their negligence. I have tried to contact the shop and i think they blocked my number. I had went back to this shop when my car broke down at the end of July and the owner was so hostile towards me telling me he was not gonna fix my vehicle, so I took it to another shop. I need a resolution and am in desperate need for my vehicle to be up and running again. I have no receipts or anything because he refused to give me anything, but I am pretty sure the warranty company and current mechanic can assist with providing any documentation. I have stressed this matter with endurance but they do not seem to care and now they are giving me a hard time with fixing my vehicle. Since they do not care I would like a refund issued to me so I can fix my vehicle. Plus what I have spent on rentals and ubers.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cristina F

    1 star

    08/02/2022

    This business scams people off their money. I took my truck for one issue and the following day my car had multiple things wrong. It even has signs of multiple work on different areas that were not part of our agreement. Different cables were tampered with and now my car doesnt pass the emission test. Future customers BEWARE this mechanic shop are thiefs. Even my father in law got scam went in for brake lines to be changed for $800 & he got billed $880. Because according to them another gas line needed to be replaced. Never did they contacted my father in law to approve that work. Took advantage of him because he is elderly.

    Local BBB

    BBB of Chicago & Northern Illinois

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