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Find a Location

S & M Auto Sales has 1 locations, listed below.

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    Business ProfileforS & M Auto Sales

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/2010

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    USED AUTO SALES

    Business Details

    Location of This Business
    5729 S Western Ave, Chicago, IL 60636-1028
    BBB File Opened:
    9/7/1988
    Years in Business:
    36
    Business Started:
    7/1/1988
    Business Started Locally:
    7/1/1988
    Business Incorporated:
    1/25/1996
    Accredited Since:
    7/1/2010
    Type of Entity:
    Corporation
    Business Management
    • Mr. Mohammad (Mike) Ihmoud, General Manager
    Contact Information

    Principal

    • Mr. Mohammad (Mike) Ihmoud, General Manager

    Customer Contact

    • Mr. Mohammad (Mike) Ihmoud, General Manager
    Additional Contact Information

    Fax Numbers

    • (773) 434-9191
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lismarie M

    1 star

    04/25/2024

    0 stars for this business Not only they took advantage of my ignorance on buying a vehicle using my credit and gave me the highest interest possible,They sold me a truck that gave me problems as soon as I drove off.I didn't drove it on any highway, as i went home I had To take the highway started jerking and I call the dealership. They asked me if the check engine light was on. I said no. They said well, if it's not on nothing is wrong with it. I explained to them. That car was shaking really bad.They say bring it back and we'll check it. I took it to my mechanic which they didn't trust But at this point I didn't trust them.He told me all the problems that the truck had. I called back the 2nd day I had the truck and I beg to change it for another vehicle because it's not working properly. They refuse the mechanic noticed that it was missing A couple of fuses,Somehow they know how to make the vehicle Turn all the lights off on the dash. Once the mechanic started working on the truck, all the Lights came up, including check engine Abs and passenger airbag. Which I was not informed of the vehicle been in an accident before for the airbag to have been released Or use.Since I bought it, I've been at the mechanic 5 times and is currently in the mechanic and it will cost me $5000 to fix.The car was on sale for $7000 cash when I called and asked about a vehicle, they never told me it was only Cash, So I use my And they finance for $11000 and with 26% interest rate so it came up to $23000. Is currently on the mechanic and this time is costing Me $5000. And this is only for making the truck dry and ball.Because it will be $2000.***** if I fixed a airbag had never used before. And we all see problems and issues they knew the truck had they Still sold it to me. I'm devastated..

    Local BBB

    BBB of Chicago & Northern Illinois

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