Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Continental Toyota has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforContinental Toyota

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2010

    Years in Business: 53

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Continental Toyota is located in Hodgkins, Illinois, near Chicago, Berwyn, Orland Park and La Grange.

    Products & Services

    New Toyotas, Certified Pre-Owned Toyotas, Used Vehicles of all makes and models, Automotive Services, Oil Changes, Tires, Parts

    Business Details

    Location of This Business
    6701 S La Grange Rd, Hodgkins, IL 60525-4840
    BBB File Opened:
    1/1/1977
    Years in Business:
    53
    Business Started:
    9/24/1970
    Business Started Locally:
    9/24/1970
    Business Incorporated:
    9/24/1970
    Accredited Since:
    5/1/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Continental Autos, Inc.
    • Continental Scion
    Business Management
    • Mrs. Cheryl Nelson, President
    • Mr. Joe Miglio, General Manager
    Contact Information

    Principal

    • Mr. Joe Miglio, General Manager

    Customer Contact

    • Mr. Joe Miglio, General Manager
    Additional Contact Information

    Fax Numbers

    • (708) 354-9655
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/12/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My 2020 Toyota 4 runner was involved in a small accident, we had the truck repaired by this dealership as we wanted Toyota involved 100% in fixing the truck even it meant going out of our insurance s repair network. We have had nothing it issues with the quality of work and the customer service involved in rectifying the wrongs. We spoke with everyone up to the head person at their body shop and the person to charge of the whole dealership. We have had a water leak since we picked the truck back up, we are told this isnt their issue although the leaking started after their service. We have been told its our fault, not a dealer issue etc. When they replaced the headliner they did something to the drains from the sunroof and refuse to even attempt to correct the issues. We have a constant stream with water coming in when ever it rains or snows. The main guy at the dealer made all kinds of promises of addressing this personally only to not return phone calls and not solving the issue.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Prakash S

    1 star

    03/29/2024

    Never buy any used car from this dealer! I purchased a used *** x5 2017, within few days noticed Air Spring from rear suspension was sagging down, took it to the *** service center they confirmed both Air Spring needs to be replaced with the quote of $3000, sales manager said it's not covered under used car warranty and the car was in good shape when it was sold it seems. They sold me a defective vehicle hiding a technical issue which ordinary person can't tell when you do a simple test drive of few miles. ***** part is, they don't even take a responsibility in fixing it stating they don't have qualified technician and equipment, you will have to take it outside by completely washing their hands, and the sales person ******* who sold the Vehicle didn't even answer to my call or text message when the issue was reported.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.