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Find a Location

Bob Rohrman Schaumburg Kia has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBob Rohrman Schaumburg Kia

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.38/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    43 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/18/2016

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bob Rohrman Schaumburg Kia is part of the Bob Rohrman Auto 
    Group.  The Bob Rohrman Auto Group, is the #1 volume auto group in the 
    Midwest according to Automotive News, an industry trade publication.  
    Schaumburg Kia specialize in the retail sales and service of new Kia
    products, Certified Pre-Owned Kia vehicles and quality pre-owned 
    vehicles.  Schaumburg Kia and the rest of the Bob Rohrman Auto Group 
    have built a solid reputation for outstanding customer service.

    Products & Services

    Kia Vehicles, Kia Certified Pre-Owned Vehicles, Genuine Kia Replacement Parts, Genuine Kia Accessories, New & Used Vehicle Leasing & Financing, Motor Vehicle Repairs

    Business Details

    Location of This Business
    1100 E Golf Rd, Schaumburg, IL 60173-4508
    BBB File Opened:
    1/12/2004
    Years in Business:
    13
    Business Started:
    7/1/2010
    Business Started Locally:
    7/1/2010
    Business Incorporated:
    1/13/2010
    Accredited Since:
    5/18/2016
    Type of Entity:
    Corporation
    Alternate Business Name
    • Rohr-Schaumburg Motors, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 9:00 PM
    T:
    9:00 AM - 9:00 PM
    W:
    9:00 AM - 9:00 PM
    Th:
    9:00 AM - 9:00 PM
    F:
    9:00 AM - 9:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Ricky Perez, General Manager
    Additional Contact Information

    Fax Numbers

    • (847) 908-0509
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    43 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I was go do exchange oil on.my *** sportage 2023 to *** ****** in Schaumburg .on 2/8th/2023 4 days after i notice low oil engine .dipstick was dry .only uner minimum was level.they charge me 100$ for this service and dont fill up oil as shoudby in a correct level..i was call for ****** and they send technician to my home to re fill engine oil ..but another mistake from their site. They pour different oil Not correct one to engine. Instead of OW 20 full synthetic they add 2 quart blend 5W30 ..its can not be like this. Cant mix two different oil in a engine. My car is 2023 ..dont want to do damaged on engine. Memager just repeat all the time that was no.oil becouse maybe leak or something but techician doesnt see anything. Just they doesnt fill.up.oil after draining old one ..4 days after service .was oil under minimum .Now i have to drain all.wrong kind oil and do exchange oil on correct one .preffered by manufacture.but in a different location .not Schauburg **** I dont believe them anymore ..Just what i want is refund money on my card 100$ for last service becouse they dont did service correctly and later put wrong kind of oil and i will go for different location *** ****** .
    Read More

    Customer Reviews

    20 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dillon M

    1 star

    12/01/2023

    Forced you to sign things lying to your face *** trains these guys to legit be total scum bags I didnt think Id ever have to come do this but never ever ever buy a car from *** or any rohrman dealerships they train there employees to manipulate the buying make you sign things you dont need why do I have to get an attorney to buy a car these day wtf has happened to society

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