Business ProfileforBettenhausen Fiat & Used Car Mega Store

On 2/23/24 I brought my 2019 jeep to the maintenance center for an oil change service. On 3/16/24. The oil can light appeared on the dashboard. I looked under the hood and discovered that all my fluids were not topped off. The power steering compartment was empty. I smelled something burning. I added 8 ounces of oil to the engine oil compartment. The oil light disappeared afterwards and the burning smell disappeared. It led me to believe that the oil service that I paid for didnt take place at the facility. I brought my vehicle back to the dealership maintenance department and requested a manager. The manager **** was not on site. He arrived 45min after I requested that my vehicle needed attention. I explained what transpired concerning the vehicle. He deflected my questions. He checked the cameras to see if my vehicle was serviced. I waited a hour for him to give me an answer. Instead he kept making excuses. We ended up getting into a heated discussion. He didnt solve the problem. I drove my vehicle out of the facility and topped off all my vehicle fluids.