Business ProfileforThe Arlington Automotive Group, Inc.

This dealership will do/say whatever it takes to make money. They lied to my wife and my in-laws, who are immigrants to this country. The only one that speaks English is my wife and not fluently. They told her there were only two options to get a friend of theirs name off of the title of a 3 year old Highlander, that my in-laws were making payments on for those 3 years, and put theirs on. They said either pay off the car or let us (Arlington Toyota) pay off the car and we'll sell it back to you at an increased price of $1,500 plus fees. They failed to mention that there was a third option of working directly with their friend and not needing to get Arlington Toyota involved at all. Of course if they were given this other/third option, my wife, in-laws and friend would have left the dealership and worked out the deal between themselves. But this way would not have made Arlington Toyota any money and they couldn't let that happen. They saw immigrants and knew they could make money from them if they told them a lie or "half truth". On top of that, they added approx. $4,000.00 onto the financed amount for options that my wife did not ask for. My wife told me that she even asked the finance person if the total was going to be just over $32,000.00 and he said yes, but then proceeded to sneak in another $4,000.00 of options that my wife did not notice. Thankfully we caught that little stunt Arlington Toyota pulled and had those charges removed. So basically a car that we only needed to pay approx. $28,500.00 to pay off the loan, ended up being purchased by Arlington Toyota for that amount and then the dealership jacked up the price and now we have a loan amount of approx. $4,000.00 more than that. Shame on Arlington Toyota for taking advantage of people (immigrants) and the elderly just to make money. The moral of this story is if you are an immigrant, elderly, or just a regular person, you may want to go elsewhere if you're looking for a new or used car.