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Find a Location

Arlington Nissan in Arlington Heights has 1 locations, listed below.

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    Business ProfileforArlington Nissan in Arlington Heights

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/18/2016

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bob Rohrman Arlington Nissan is part of the Bob Rohrman Auto 
    Group.  The Bob Rohrman Auto Group, is the #1 volume auto group in the 
    Midwest according to Automotive News, an industry trade publication.  
    Arlington Nissan specialize in the retail sales and service of new Nissan 
    products, Certified Pre-Owned Nissan vehicles and quality pre-owned 
    vehicles.  Arlington Nissan and the rest of the Bob Rohrman Auto Group 
    have built a solid reputation for outstanding customer service.

    Products & Services

    Nissan Vehicles, Nissan Certified Pre-Owned Vehicles, Genuine Nissan Replacement Parts, Genuine Nissan Accessories, New & Used Vehicle Leasing & Financing, Motor Vehicle Repairs

    Business Details

    Location of This Business
    1100 W Dundee Rd, Arlington Heights, IL 60004-1430
    BBB File Opened:
    2/23/1993
    Years in Business:
    38
    Business Started:
    12/1/1985
    Business Started Locally:
    12/1/1985
    Business Incorporated:
    8/31/1992
    Accredited Since:
    5/18/2016
    Type of Entity:
    Corporation
    Business Management
    • Mr. Bobby Clifford, General Manager
    Additional Contact Information

    Fax Numbers

    • (847) 590-5685
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    21 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Keith B

    1 star

    09/12/2024

    UPDATE: The phone number they gave me to call goes straight to voicemail and they don't return your call! I emailed the ** my concerns and he blocks my email. HOW UNPROFESSIONAL. GO ELSEWHERE!!!!I got a new lease on a Rogue from this location and told them by budget. They initially went a lot higher than what I can afford and I said I will pass. They told me to wait and came back to the office with a budget more in my price range. While waiting for them to clean my new lease I changed the insurance to my new car. They then pulled my lease up and I switched everything out from my old car to new car. It was then time to pay and I was then advised that my miles per year allowed went down from 12k to 5k. I was not advised of this prior. I was told this was the only way to get my payments lower but NO ONE TOLD ME!!! At this time it was too late to turn back as it was after closing and I had switched everything out of my car and changed insurance to my new car. I left and noticed the gas tank was almost empty. I emailed them that they gave me a car with no gas and they said to come in and fill it up when I'm free. I can't go in there and fill it up b/c now i have to watch my miles otherwise if I go over I have to pay. Probably one of the worst experiences leasing a car.  

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