BBB Accredited Business Profile

Downtown Apartment Company, LLC.

Downtown Apartment Company, LLC.

(312) 772-3929

Downtown Apartment Company, LLC.

8 years in business
180 N Wacker Dr # 104
Chicago, IL 60606-1620
Additional Phone Numbers
  • (312) 419-9444
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 06/28/2012
Business Started: 07/01/2009
Business Started Locally: 07/01/2009
Business Incorporated: 07/01/2009 in IL
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Benjamin Creamer, Co-Owner/Managing Broker
  • Ericka Rios, Co-Owner
Business Category
  • Apartments
  • NAICS: Lessors of Residential Buildings and Dwellings
  • Apartment Rental Service
  • Real Estate

Service Area
We service the following area(s): City of Chicago
Alternate Business Names
  • R.H. Creamer
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business



Downtown Apartment Company LLC is a free apartment finding service focused on luxury and high-end apartments. Located in Chicago, IL, this company serves downtown Chicago, including locations in Streeterville, Gold Coast, Old Town, the Loop, Near West Loop, Near South Loop, Lakeshore East, River North and more. The company was formed in 2009 and provides its services for free to individuals. Their clients make it a point to live close to the office, nightlife and other downtown amenities.

The service begins when an individual calls or emails the company to request help finding an apartment. The client is then asked questions about their specific tastes and interests in an apartment and are presented with some options and ideas about an apartment that fits their needs, including some options that they might have not considered in their initial search. After a discussion of some of the top options with the client, one of the company's trained leasing consultants will arrange showings, while taking the client from one apartment to the next, all for free. The client is offered advice on every apartment they view. The agent will discuss all the options available to the client, and if the client decides on a building or an apartment that they looked at while touring with Downtown Apartment Company, the building or landlord pays the company a commission. Visit the website for Downtown Apartment Company to view biographies of the staff, see the current listings and contact the company to begin the process of viewing luxury high-end apartments.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Downtown Apartment Company, LLC.

Downtown Apartment Company, LLC.


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