Business ProfileforEquity Residential

Equity Residential is charging us excessive/unnecessary costs for a final move out statement.The move-out inspection states additional charges for paint, floor scrub and polish, and labor to fix damaged doors.The initial request for a replacement of the doors was more than 60 days prior to moving out. Non-emergency requests should be taken care of in a reasonable timeframe (30 days) from documented requests.Additionally, paint fees and floor scrub and polish fees are extremely high compared to the necessary work needed. The floor was not reported as damaged upon moving out, but we were surprised to see the scrub and polish needed to repair "damages." The charges for paint are excessive compared to the amount of paint needed to fix minor damages to the drywall. In most cases, nail holes and scuffs to the wall are covered under wear and tear and therefor not a required tenant charge. We were charged $330 for paint costs alone to fix two small tears in the drywall and a small closet space. We were charged $120 for floor and polish costs outside of the cleaning fees already put on. We were charged $150 for drywall repair to fix two minor rips in the drywall (not holes) and to remove a foam adhesive in a small closet area. Lastly labor charges of $102 to fix the doors we requested to be replace months before moving out (this would have covered labor costs if done in a timely manner)The additional charges of $702 seem extremely high for the amount of work needed/done and the company refuses to lower the statement costs.