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Find a Location

LSM Media, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLSM Media, LLC

    Radio Advertising
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2012

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    LSM Media, LLC, is a specialized radio advertising company which provides voice-over promotions and marketing services for commercial customers. This company serves customers across the country. Services available from this company include specialized radio and app commercials, voice-overs, spot production, and script writing.

    Products & Services

    RADIO SPOTS

    Business Details

    Location of This Business
    674 Busse Hwy, Park Ridge, IL 60068-2502
    BBB File Opened:
    3/5/2012
    Years in Business:
    13
    Business Started:
    2/1/2011
    Business Started Locally:
    2/1/2011
    Business Incorporated:
    6/7/2011
    Accredited Since:
    5/1/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Brandon L. Wiley, CEO
    Contact Information

    Principal

    • Mr. Brandon L. Wiley, CEO

    Customer Contact

    • Mr. Brandon L. Wiley, CEO
    Additional Contact Information

    Fax Numbers

    • (773) 853-2920
      Primary Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/20/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Sep 16, 2021 is the date my company is being billed for services we did not request. We continue to get invoiced by this company. I am being billed $139 for services that I did not request. The invoice states "WLBC ***** Two spots per day time block 3pm-7pm total 14 spots". I did not request these services for our business we have requested proof of any agreement from the billing department, and no response is given just another invoice is sent. I have called and asked for proof and was told the billing department would give me a call back and have never heard from anyone. Invoice #****** Client # ****** Airing Start Date: 9/27/21 Airing End Date: 10/3/21
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alan Q

    5 stars

    06/25/2023

    We recently received a cold call from this company. At first I was going to just hang up and be done. The salesman was quick enough with a joke that made me laugh out loud, so I listened to him talk for a minute or so. At that point he had my attention. Asking me to help support safe driving and to inform his listeners about the dangers of unsafe driving. How could I say know to helping. Its a great cause to be apart of and there was no pressure from him at all. Great communication and straight to the point. 10 minutes on the phone, asked him to bill me cause I wasnt going to just hand over the CC# on a cold call. Billing department called me a couple days later and by now I have researched the company found them to be in fact a media company so I paid them for the service I agreed to. With that the customer service representative told me they were going to run my add four times a day versus the 2 I was paying for. Overall I am happy to have listened to the sales person who called and I cant wait to hear the ad air. So far so good on the quality of service and I hope this will help someone make an informed choice to do business with this company.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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