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      Country
          Country

          Find a Location

          American Carpet Wholesalers of Georgia, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforAmerican Carpet Wholesalers of Georgia, Inc.

            New Carpet
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            According to the Code of Adverting, The terms "wholesaler," "wholesale outlet," "distributor" and etc. should not be used unless the advertiser owns and operates or directly and absolutely controls a wholesale or distribution facility which primarily sells products to retailers for resale.

            BBB Advises consumers be aware of companies using the word "wholesale" in their name and determine for themselves if they are truly getting wholesale pricing before doing business with a company.
            See all additional business information

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/21/2010

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This company offers flooring, tile, carpet, carpet tile, wood sales and wholesales.

            Business Details

            This is a multi-location business.

            Find a Location

            American Carpet Wholesalers of Georgia, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              3/22/2005
              Years in Business:
              24
              Business Started:
              1/1/2000
              Business Started Locally:
              1/1/2000
              Business Incorporated:
              8/17/2000
              Accredited Since:
              10/21/2010
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              8:30 AM - 7:00 PM
              T:
              8:30 AM - 6:00 PM
              W:
              8:30 AM - 6:00 PM
              Th:
              8:30 AM - 6:00 PM
              F:
              8:30 AM - 7:00 PM
              Sa:
              9:00 AM - 4:00 PM
              Su:
              Closed

              Showroom

              M:
              8:30 AM - 5:30 PM
              T:
              8:30 AM - 5:30 PM
              W:
              8:30 AM - 5:30 PM
              Th:
              8:30 AM - 5:30 PM
              F:
              8:30 AM - 5:30 PM
              Sa:
              9:00 AM - 4:00 PM
              Su:
              Closed
              Business Management
              • Mr. Jerry Bryson, President
              Contact Information

              Principal

              • Mr. Jerry Bryson, President

              Customer Contact

              • Mr. Jerry Bryson, President
              • Mr. Eddie Caldwell, Vice President
              • Mr. Lloyd Bryson, Vice President of Sales
              Additional Contact Information

              Fax Numbers

              • (706) 370-4172
                Primary Fax

              Phone Numbers

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/14/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Supplier will not issue an immediate credit to my form of payment for items they reviewed/approved as damaged. Supplier will not issue a shipping credit for the items shipped/received damage. Supplier is being unethical in their written policy that product received to your place of delivery cannot be opened, but you must sign that you received the product as damaged/undamaged. Supplier claims they have recording that states I opened one (1) carton of the product and that if box returned shown as open they will not offer credit. RETURN POLICY there will be a restock fee assessed by the manufacturer. We will pass this on to you. If the shipment has been delivered you must make the item(s) available for pick up by the designated shipping company. You must also make the appropriate arrangements to load the material on the truck. Any return request must be made within 15 days of receipt of material. If the return is approved the material must be picked up by the freight carrier within 10 days. There are charges involved in returning a product that was either in transit or delivered. These charges consist of a 20% restocking fee And; any applicable freight charges. These charges do not apply in the rare event that you should receive defective, damaged, or the wrong items, but you still must make the material available for return as we cannot ship a replacement until the original product is on its way back to our warehouse. DEFECTIVE ITEMS: For defects discovered prior to installation, we require a digital image sent via email or an actual sample swatch clearly showing the defect. Once a determination is made that the material is defective we will either: 1. Immediately issue a replacement once the material is in transit back to our warehouse with our designated carrier, or 2. Issue you a complete refund including incurred freight charges once the material is received in our warehouse in the condition it was shipped (wrapped and unaltered). Monetary considerations
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Reva K

              09/01/2022

              I received damaged carpet and they will not do anyhing about it. I am now out 1200.00 I sent pictures the day of delivery and they are still refusing to do anything.

              Local BBB

              BBB of Southeast Tennessee & Northwest Georgia

              BBB Reports On

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