Business ProfileforMattamy Homes

Name: Mattamy Homes
Address: 2127 Ayrsley Town Blvd Ste 201, Charlotte, NC, 28273-3555, USA
Telephone: (704) 375-9373

Home Builders

Multi Location Business

Related Categories

Home Builders

Business Details

This is a multi-location business.

Location of This Business

2127 Ayrsley Town Blvd Ste 201, Charlotte, NC 28273-3555

BBB File Opened:

1/6/2011

Years in Business:

Business Started:

3/22/2000

Business Started Locally:

3/22/2000

Business Incorporated:

12/7/1999

Accredited Since:

7/18/2011

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 105626 for this business, issued by South Carolina Labor Licensing & Regulation

These agencies may include:

South Carolina Labor Licensing & Regulation

110 Centerview Dr

Columbia SC 29210

(803) 896-4696

https://www.llr.state.sc.us

BBB records show a license number of 47524 for this business, issued by General Contractors Licensing Board, NC

These agencies may include:

General Contractors Licensing Board, NC

PO Box 17187

Raleigh NC 27619

(919) 571-4183

https://www.nclbgc.org

Type of Entity:

Corporation

Number of Employees:

Alternate Business Name

Mattamy Carolina Corporation

Business Management

Mr. Mike McElroy, Vice President
Mr. Robert A. Harris IV, Vice President
Ms. Leslie Candes, Vice President
Mr. Keith E. Bass, President
Ms. Kelly Bland, Assistant Vice President
Mr. Timothy P. Graney, Vice President
Mr. Brian Anthony Johnson, Vice President
Ms. Krista S. Long, Vice President
Ms. Kathleen M. McGuire, Vice President
Ms. Diane Morrison, Vice President
Mr. Scott Savage, Vice President
Mr. Philip Squires, Vice President
Mr. Jerome Patrick Whelan, Vice President
Mr. Nicholas Zittergruen, Vice President

Contact Information

Principal

Mr. Mike McElroy, Vice President
Mr. Robert A. Harris IV, Vice President
Ms. Leslie Candes, Vice President
Mr. Keith E. Bass, President
Ms. Kelly Bland, Assistant Vice President
Mr. Timothy P. Graney, Vice President
Mr. Brian Anthony Johnson, Vice President
Ms. Krista S. Long, Vice President
Ms. Kathleen M. McGuire, Vice President
Ms. Diane Morrison, Vice President
Mr. Scott Savage, Vice President
Mr. Philip Squires, Vice President
Mr. Jerome Patrick Whelan, Vice President
Mr. Nicholas Zittergruen, Vice President

Customer Contact

Ms. Natasha Poole, Operations Coordinator

Additional Contact Information

Fax Numbers

(704) 332-3831
Primary Fax

Phone Numbers

(866) 470-0008
Other Phone
(704) 599-0088
Other Phone

Industry Tip

BBB Tip: Find the right home builder for you

Customer Complaints

4 Customer Complaints

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Most Recent Customer Complaint

03/09/2023

Complaint Type:: Service or Repair Issues
Status:: Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

I am writing on behalf of Myself(*****************************), *************************** and ***************************. We need your assistance with a closing date and proper repairs on the above property. In November 2022, we started the process to purchase said property. We submitted all documents immediately as requested and were told closing could take anywhere from 30 to 45 days. We are now going into 4 months and we havent closed. We are very disappointed with the entire process. The initial closing date was set for 2/5/23 and was postponed to 2/23/23 and now we do not have a closing date at all. 1/24/23 we had a walk thru with ****(Project Manager) and was very shock that the house needed several repairs. **** assured us all repairs would be completed by closing. On 2/23/23 thirty minutes prior to closing we did a what we thought was our final walk thru and the repairs were not completed. We fell in love with Mattamy homes and was expecting the same quality of workmanship as the Model home. 3/8/23, I did a walk thru with **** and to me it appeared as they covered everything with a flat white paint. There are two major cracks on the garage floor that were not resolved. Molding falling off the cabinets, stairs unfinished, dusty, molding poorly cut, dishwasher improperly installed etc. The neighbors have similar complaints. POOR workmanship throughout the house.

Read 3 More Complaints

Customer Reviews

18 Customer Reviews

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Most Recent Customer Review

Sharon J

04/11/2024

The professionalism of this company is beyond horrible. I am located in ******, ******* and would recommend a tent over one of their homes. The workmanship is at best sub-par. Their workers are unskilled, unreliable and undependable. Mattamy does not stand behind their work. Trying to reach anyone in the warranty office is impossible. The way many people have finally gotten through to them is by filing complaints with the ********************************. I live in ************** and the angry comments about the same problems about what I have written about is a daily on-going complaint in the ************** ********* In less than two years, I have had to replace the A/C fan motor, holes in my floor grout, walk-in shower paint pealing from tile and a whole patio door replacement because the patio door was not framed correctly and the glass doors were replaced also due to improper manufacturing of the dual pane glass. I strongly urge anyone thinking about buying a Mattamy home to do their research on this company.

Read 17 More Customer Reviews

Local BBB

BBB of Southern Piedmont and Western N.C.

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