Business ProfileforScott Clark Honda

My wife and I recently decided to purchase a used Honda Odyssey from Scott Clark Honda. We found an Odyssey that we liked and decided to drive to the dealership to look at the vehicle. The van drove well on our test drive, and despite some damages on the front and back bumper of the vehicle, as well as minor cosmetic issues, we decided that we would move forward on the purchase with the guarantee by the salesperson that the damages would be fixed in a timely manner after the sale. The sales and financing experiences were pleasant and quick, and we were satisfied with our purchase, with the expectation that damages would be taken care of promptly within the first few weeks of our purchase.Unfortunately, what initially seemed like a great experience has quickly turned sour. Not only has Scott Clark Honda failed to deliver on their promises, but their post-sale customer service has been shockingly nonexistent. Despite numerous attempts by both my wife and I to contact the salesperson, we have only managed to connect with him one time, where we were promised a timely response back on a ************* for repairs that has still not been confirmed. In addition, we have had further issues with the entertainment center and numerous errors with the passenger side sliding door not fully closing correctly and producing errors on the dashboard.It has become clear to us that Scott Clark Honda prioritizes sales over customer satisfaction. It is annoying to be left hanging after spending a significant amount of money on a large purchase. The lack of communication is not only unprofessional but also disrespectful to customers who expect a certain degree of quality customer service from the *************************************** brand. I urge anyone considering buying from Scott Clark Honda to think twice and consider other options.