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Find a Location

Reserve at Asheville has 1 locations, listed below.

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    Business ProfileforReserve at Asheville

    Apartments

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11 Asheville Springs Cir, Asheville, NC 28806-5513
    BBB File Opened:
    2/18/2011
    Business Management
    • Ms. Catherine Arnold, Property Manager
    Contact Information

    Principal

    • Ms. Catherine Arnold, Property Manager

    Customer Contact

    • Ms. Catherine Arnold, Property Manager
    Additional Contact Information

    Fax Numbers

    • (828) 398-4510
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    2/10/2024 - 2/14/2024 Was looking for another place to rent, as current residence will be increasing rent to a price that doesn't match area or amenities. Before applying, I had spoken in person to representatives, gave details on situations, our current jobs, ect...Was (at first) told that due to what our jobs were, that our application fees would be either applied to our first months rent or refunded if denied, but that many at my workplace lived there so the chances of being turned down were slim. My household applied, got all the proper paperwork for assistance animals, paystubs, ect... paid $230 in application fees. Received an email on 2/14/2024 that the application was denied. Called, & was informed that they would not be refunding as I was originally led to believe.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shayla W

    2 stars

    02/14/2024

    Beautiful residences, deceiving representatives. You'll need to be very careful.

    Local BBB

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