This Business Is Not BBB Accredited

Alpine Air LLC

Alpine Air LLC

(704) 788-7798

Alpine Air LLC

6 years in business
545 Pitts School Rd Ste A
Concord, NC 28027-2961
Additional Phone Numbers
  • (704) 612-6996
  • (919) 728-5250
  • (704) 209-4214
Additional Website Addresses
BBB File Opened: 02/11/2011
Business Started: 11/24/2010
Business Started Locally: 11/24/2010
Business Incorporated: 11/24/2010 in NC
Type of Entity
Limited Liability Company
Contact Information
  • Principal: Mr. Rocky Holcomb, Owner
Business Category
  • Air Duct Cleaning
Additional Information
  • BBB files indicate that this business has a pattern of complaints concerning the service area. Specifically, complaints are alleging the improper or delayed completion of services. On May 12, 2014, Alpine Air LLC was informed of this concern and...
  • BBB files indicate that this business has a pattern of complaints concerning the service area. Specifically, complaints are alleging the improper or delayed completion of services. On May 12, 2014, Alpine Air LLC was informed of this concern and invited to discuss the pattern of complaints and determine ways in which the pattern might be alleviated. As of this date, there has been no response from the company.

Alternate Business Names
  • Alpine Air
  • Alpine Air Duct Cleaning
  • Alpine Air Force
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
9

D-

Ad Review

On March 8, 2012, BBB contacted the business regarding its frequent advertising of the company's services which included "For one week only at $49.95 (or at times $59.95 or $69.95) with a regular price consistently listed at $249.95". This promotion was advertised for extended periods of time."

Advertisers may offer a price reduction or saving by comparing their selling price with the former price. The former price should be the actual price a... Read More

Pattern of Complaints

BBB files indicate that this business has a pattern of complaints concerning the service area. Specifically, complaints are alleging the improper or delayed completion of services.

On May 12, 2014, Alpine Air LLC was informed of this concern and invited to discuss the pattern of complaints and determine ways in which the pattern might be alleviated. As of this date, there has been no response from the company.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Alpine Air LLC include:

  • 8 complaints filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • Failure to respond to one complaint filed against business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Alpine Air LLC

THIS BUSINESS IS NOT BBB ACCREDITED

Alpine Air LLC

Customer Review Rating:

20%
80%

Composite Score: