Business ProfileforPioneer Energy Management, Inc

ZERO STARS! $875 for a 2 bedroom apartment is not realistic! I’ve owned a 2,000 sq ft home and NEVER has it been that high! I was just threatened with a disconnect notice. I recently separated from the military and have 3 children, I DO NOT have $875 for a freaking utility bill. It’s sad that these businesses feel as if they can do what they want and leave people like myself out to dry like this.

Hello Jasmine, we are sorry to hear that you feel as though you are having a negative experience. Our pricing for all metered services are billed from your actual usage and charged at public rates, per Public Utility Commission of Ohio rules and regulations. Your usage as well as the temperature outside has a direct effect on your bill. Typically your most expensive bills will come in the Winter and Summer since your HVAC unit will have to work harder to keep your home at a comfortable temperature. Given that your unit utilizes electric heat you can expect to see an increase in your kWh usage because your HVAC system is working harder to keep the temperature in your home as warm as you would like while combating the lower temperatures outside. We understand that higher usage and higher electricity bills can cause frustrations but if you wish to call or email us, we are always more than happy to suggest ways you can work towards lowering your kWh usage. Should you have any other questions or if there is anything else our team can help with please feel free to reach out.