Customer ReviewsforGreat Dane Tree Experts & Landscaping, LLC

This company came today to remove trees from my neighbors yard. First, they block my driveway and asked if this is ok. No, it is not. Then they proceed to keep driving their heavy equipment through my yard, over and over, I told them I do not want them driving their equipment through my yard, as I do not want my grass tore up. The guy tells me I have to work with him and deal with it. He is not here to work in my yard, so I do not have to deal with it. So, it continues. I speak with my neighbor, who presumably told them not to drive through my yard, as they all have a good laugh. So, they finally watch to not drive through my yard, but taunt me by walking through my landscape and playing the air guitar in my front yard. These are the most unprofessional people I have seen. I will definitely never hire them.

When arriving at a jobsite, we temporarily park the trucks on the street until we notify the customer of our arrival and determine how to set up our equipment on their property according to the scope and location of the tree work. This neighborhood unfortunately, is not built to accommodate large equipment, so we did block Lori’s drive for approximately 5 minutes until being able to move the other truck into the driveway of where we were working. We needed to access the backyard of our job through a very small access point in a tightly built community. Our crew did acknowledge being on Lori’s property (in between her house and the home we were working at) by approximately 1 foot. This included foot traffic and equipment, the size of a riding lawn mower, that is specifically designed to be on turf with no damage. Unfortunately, they did not get the opportunity to explain any of the situation to Lori because they are trained to not engage with irate people. Lori spoke very disrespectfully to our team members; therefore, they did not engage. Our team members wear Bluetooth communications in their hard hats. They love their jobs and have great team morale, so all day they are laughing and joking with each other. What Lori witnessed was just that, not them taunting her. The claim of crew members walking through her landscaping is false.

Scott and Ryan exceeded our expectations! They trimmed a pear tree so that sunlight can reach our flower beds. Left the yard better than they found it.

Hi Nancy, We sincerely thank you for taking the time to leave us a review. Every member of our team takes great pride in tree care and providing exceptional customer service. Reviews like yours help our company stand apart from others, for those seeking a tree care professional.

Terrific experience! Prompt and reasonable estimate! S their own website says.. it's hard to know who to trust when looking for such important and expensive work They exceeded all our expectations in courtesy, honesty and integrity... knowledgeable .. processional, and honest! We had our own business once and we know how hard it is to live up to customer expectations... their business and personal values come shining through and they excelled at all parts of this, exceeding all our expectations! A special shout out to the crew, who went out of their way to answering questions and being courteous and careful. These men know their stuff It was like I watching a fine tuned team perform! TERRIFIC BUSINESS!

Thank you! We greatly appreciate you taking the time to leave a review for our company!

Unconditionally recommend great ************* was a pleasure to watch, very efficient and professional The cost was as estimated And acceptable Highly recommend

Thank you for the great review!

Great Dane Tree Experts came out the morning of May 7, 2021 (in the rain) to remove a large maple tree from my front yard. Crew was courteous, efficient, conscientious about the yard and professional - no standing around by these guys! Their estimate and availability was the best from the four tree companies I requested estimates from. I was very pleased with this business from start to finish. I will call them again for future needs and recommend to others needing tree care.

Thank you for your 5 star rating!

Thank you for taking the time to leave a review regarding the service we provided for you!