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          Ohio Exteriors, LLC has 1 locations, listed below.

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            Business ProfileforOhio Exteriors, LLC

            Roofing Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/23/2008

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Roofing Contractor, Siding Contractor, Home Improvement Contractor, Vinyl Siding Contractor, Exterior Improvements

            Products & Services

            Roofing Contractor, Siding Contractor, Home Improvement Contractor, Vinyl Siding Contractor, Exterior Improvements

            Business Details

            BBB File Opened:
            2/21/2006
            Years in Business:
            18
            Business Started:
            2/1/2006
            Business Incorporated:
            7/16/2007
            Accredited Since:
            5/23/2008
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Ohio Exteriors & Interiors, LLC
            Hours of Operation

            Primary

            M:
            8:00 AM - 3:26 PM
            T:
            8:00 AM - 4:30 PM
            W:
            8:00 AM - 4:30 PM
            Th:
            8:00 AM - 4:30 PM
            F:
            8:00 AM - 4:30 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. James Green, Owner
            • Ms. Janice Gingerich, Office Manager
            • Ms. Melanie Mogen, Office Administrator
            Contact Information

            Principal

            • Mr. James Green, Owner

            Customer Contact

            • Mr. James Green, Owner
            • Ms. Janice Gingerich, Office Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/16/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We are filing this complaint against Ohio Exteriors who completed an addition to our home at **** ********* ******* ******** **** in November of 2021. Problems with the drainage system became apparent in the spring of 2022 when discharge from the sump began to spray out of the guttering onto the patio. We were in the process of engaging a gutter professional to fix that problem when on July 6, 2022 there was heavy rainfall of about 4 inches in 24 hours. I went into the addition to check on the pump at 6:45 am and there was one quarter to one half inch of water over the entire tile floor soaking 3 area rugs and damaging many other items. Todd from Ohio Exteriors came over to assess the situation the same day and within a few weeks put a scope though the drain tiles to determine if they were clogged or damaged and determined that they were not. We decided it would be best to contract a drainage professional, vetted by us to fix the problem rather than hope that Ohio Exteriors would take care to fix it properly because it was apparent Ohio exteriors did not have the expertise. Ohio Exteriors may claim that we voided their warranty by employing a different contractor to fix the problem. However, that does not absolve them from substandard workmanship. In order to resolve this complaint, we expect Ohio Exteriors to pay $3400.00 to cover the replacement of the underground drainage system around the addition and also any future repairs that may be necessary because the foundation was not done properly. We heard nothing from Ohio Exteriors after they were made aware of the situation in July of 2022 until we sent a detailed letter describing it again and met with the *****, James G**** in March of 2023 and have not heard from him since then. Sincerely, ******* ************* *** *******
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Pam H

            05/02/2021

            Good communication as to when they would be able to do my roof, due to rain delays. Very timely and professional, had it all done in one day! It looks wonderful and no leaks! Thank you for a job well done!

            Ohio Exteriors, LLC Response

            08/15/2023

            Thank you Ms. Hubbard for your 5 star review. We are so happy that you had a great experience!

            Local BBB

            BBB of Central Ohio

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