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      Country
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          Find a Location

          The Wasserstrom Company has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • The Wasserstrom Company

              4500 E Broad St Columbus, OH 43213-1360

              BBB Accredited Business
            • The Wasserstrom Company

              2777 Silver Dr Columbus, OH 43211-1054

              BBB Accredited Business
            • The Wasserstrom Company

              2300 Lockbourne Rd Columbus, OH 43207-2167

              BBB Accredited Business

            Business ProfileforThe Wasserstrom Company

            Restaurant Equipment
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/1/1941

            Years in Business: 122

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Wasserstrom is a supplier and distributor of food service supplies and equipment.

            Products & Services

            Glassware, Flatware, Dishes, Kitchen Utensils, Refrigeration, Ovens, Fryers, Disposables, Janitorial, Cookware, Cutlery, Shelving

            Business Details

            This is a multi-location business.

            Find a Location

            The Wasserstrom Company has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • The Wasserstrom Company

                4500 E Broad St Columbus, OH 43213-1360

                BBB Accredited Business
              • The Wasserstrom Company

                2777 Silver Dr Columbus, OH 43211-1054

                BBB Accredited Business
              • The Wasserstrom Company

                2300 Lockbourne Rd Columbus, OH 43207-2167

                BBB Accredited Business
              BBB File Opened:
              1/1/1941
              Years in Business:
              122
              Business Started:
              1/1/1902
              Business Incorporated:
              5/22/1933
              Accredited Since:
              10/1/1941
              Type of Entity:
              Corporation
              Alternate Business Name
              • N. Wasserstrom & Sons, Inc.
              • Wasserstrom Super Store
              Business Management
              • Mr. Eric Wasserstrom, President
              • Mr. Jeff Evans, Manager
              • Mr. Nick Mindigo, Project Manager
              Contact Information

              Principal

              • Mr. Eric Wasserstrom, President

              Customer Contact

              • Mr. Eric Wasserstrom, President
              • Mr. Jeff Evans, Manager
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/31/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I purchased two large trash cans off Amazon.com that were sold by Wasserstrom Restaurant Supply for a total of $93.26 on January 9, 2024. The listing advertises that returns are free within 30 days. The items were received; however, the dimensions on the listing were inaccurate and the thickness of the items was not accurate. When I tried to return the items, the seller will not provide a prepaid shipping label. After contacting the seller through Amazon, they stated that items only qualify for free returns if the wrong items was sent and they stated that this was also Amazon's policy along with their policy. This is absolutely false. This company is scamming people out of money and it seems like this has been a problem in the past. I am willing to return all items (two trash cans) that are still brand new to Wasserstrom, but I want a prepaid label as their listing advertises and I want a full refund. This company should not be allowed to get away with this type of behavior.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Corey C

              09/19/2022

              I inquired about a price on the website. At least four different associates verified it. To my surprise, the sales rep *************************** sent me a quote containing a $12,750.00 price increase. When I finally got in contact with him, he responded by informing me that the social media team failed to update the price due to Covid increases. Seriously? Covid has been in effect for over three years. So, no one has purchased any equipment from your company in three years? Lastly, he offered absolutely no reprieve for their mistake. Basically, telling me to get over it. Unacceptable!!!!!!

              Local BBB

              BBB of Central Ohio

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