Business ProfileforEco Plumbers, Electricians, and HVAC Technicians

I have a situation that I feel is very unfair. The company is ECO Plumbing. Last week they came to my house because of water in the bottom of the kitchen cabinet. The repairman arrived and informed me that I needed a new faucet and garbage disposal. He then proceeded to install the garbage disposal when I looked the disposal was way to large for under my cabinet. He said he had a smaller one in the truck, so he exchanged it to the smaller one. Then he asked me about what faucet I wanted. He only had 2 types faucets on hand, he advised the larger one since it was more modern design and would only be $100.00 more. He then said he would put in the more expensive one and would not charge the extra $100.00. He also returned for a second visit the following Wed. to put a plate over the area where the old sprayer was on the sink top. When he was here on the first visit he did not have that cover. Now for the shocker he then presented me with a bill for 2,273.00 dollars. I about fainted. He said the faucet was 1,517.00, the garbage disposal was $856.00 the total bill was $2273.00. Unfortunately I paid this bill. I am 91 years old and feel I have been taken advantage of . This same company installed a garbage disposal for a friend and it was somewhere around $400.00. I looked on Amazon and we seen what we think is the same Delta Faucet for around $400.00. I requested an itemized list for the work and they said they would send it out in a couple days. Enclosed is their idea of an itemized statement. Price not conveyed until after the work was completed. I had no other option then to agree. As I had water in the bottom of the cabinet, which I could not ignore. Time was of the essence and it would take time to get another plumber. When I called them yesterday they said they only give you the total charge. Nothing was ever conveyed to me in regard to cost except the difference in the two faucets and the the differenced in the garbage disposal size. Enclosed are copies from Amanda at ECO Plumbing Co.