This Business Is Not BBB Accredited

Comenity Capital Bank

Comenity Capital Bank

(866) 327-4367

Comenity Capital Bank

13 years in business
Headquarters

PO Box 182025
Columbus, OH 43218-2025

Additional Phone Numbers
  • (800) 675-5685
BBB File Opened: 11/29/2006
Business Started: 01/01/2003
Type of Entity
Corporation
Business Management
  • Mr. Christopher Judge, Vice President of Operations
  • Mrs. Kristy Smallwood, Director of Sales & Service
  • Customer Service: Mr. Jon Smith, Customer Relations Specialist Supervisor
  • Principal: Ms. Melissa Sheese, Consumer Relations Manager
  • Ms. Hollie Briggs, Administrative Assistant
Contact Information
  • Mr. Christopher Judge, Vice President of Operations
  • Mrs. Kristy Smallwood, Director of Sales & Service
  • Customer Service: Mr. Jon Smith, Customer Relations Specialist Supervisor
  • Principal: Ms. Melissa Sheese, Consumer Relations Manager
  • Ms. Hollie Briggs, Administrative Assistant
Business Category
  • Credit Cards & Plans
Additional Information

Alternate Business Names
  • World Financial Capital Bank (WFCB)
  • WFCB
  • Blair (credit accounts handled by Comenity Capital Bank)
  • Fastline (credit accounts handled by Comenity Capital Bank)
  • Carter Lumber DIY(credit accounts handled by Comenity Capital Bank)
  • Venue (credit accounts handled by Comenity Capital Bank)
  • American Business (credit accounts handled by Comenity Capital Bank)
  • American TV(credit accounts handled by Comenity Capital Bank)
  • Carter PLC (credit accounts handled by Comenity Capital Bank)
  • Carter Pro (credit accounts handled by Comenity Capital Bank)
  • Gardner White (credit accounts handled by Comenity Capital Bank)
  • HSN (credit accounts handled by Comenity Capital Bank)
  • Med Money (credit accounts handled by Comenity Capital Bank)
  • Osh (credit accounts handled by Comenity Capital Bank)
  • Osh Commercial Services (credit accounts handled by Comenity Capital Bank)
  • Phoenix Chamber Link (credit accounts handled by Comenity Capital Bank)
  • Southern Pipe (credit accounts handled by Comenity Capital Bank)
  • Springstone Financial (credit accounts handled by Comenity Capital Bank)
  • Haband (credit accounts handled by Comenity Capital Bank)
  • Smile Generation Financial (credit accounts handled by Comenity Capital Bank)
  • World Financial Capital Bank (WFCB), A Comenity Company
  • David's Bridal (credit accounts handled by Comenity Capital Bank)
  • J.Jill (credit accounts handled by Comenity Capital Bank)
  • Orchard Supply Hardware (credit accounts handled by Comenity Capital Bank)
  • American Laser Skincare (credit accounts handled by Comenity Capital Bank)
  • Petland (credit accounts handled by Comenity Capital Bank)
  • Carson's (credit accounts handled by Comenity Capital Bank)
  • DentalFirst Financing (credit accounts handled by Comenity Capital Bank)
  • Westgate Resorts (credit accounts handled by Comenity Capital Bank)
  • Virgin America Visa (credit accounts handled by Comenity Capital Bank)
  • Draper's & Damon's (credit accounts handled by Comenity Capital Bank)
  • Valliani Jewelers (credit accounts handled by Comenity Capital Bank
  • Tiger Direct (credit accounts handled by Comenity Capital Bank)
  • The Tog Shop (credit accounts handled by Comenity Capital Bank) part of Blair Corporation
  • Motorola (credit accounts handled by Comenity Capital Bank)
  • PayPal Credit (credit accounts handled by Comenity Capital Bank)
  • Gold Violin (credit accounts handled by Comenity Capital Bank)
  • Good Sam (credit accounts handled by Comenity Capital Bank
  • Fuel Rewards Network MasterCard (credit accounts handled by Comenity Capital Bank
  • Barneys New York (credit accounts handled by Comenity Capital Bank
  • Wintersilks (credit accounts handled by Comenity Capital Bank)
  • Lifestyle Lift (credit accounts handled by Comenity Capital Bank)
  • Distribution America (credit accounts handled by Comenity Capital Bank)
  • Lending Club Patient Solutions (credit accounts handled by Comenity Capital Bank)
  • Your Tuition Solution (credit accounts handled by Comenity Capital Bank)
  • Simply Be (credit accounts handled by Comenity Capital Bank)
  • GEM Account (credit accounts handled by Comenity Capital Bank)
  • Modells (credit accounts handled by Comenity Capital Bank)
  • My BJ's Perks MasterCard (credit accounts handled by Comenity Capital Bank)
  • AKC Visa (credit accounts handled by Comenity Capital Bank)
  • LinenSource (credit accounts handled by Comenity Capital Bank)
  • Overstock.com (credit accounts handled by Comenity Capital Bank)
  • Aspen Dental- DentalFirst Financing (credit accounts handled by Comenity Capital Bank)
  • Anne Geddes (credit accounts handled by Comenity Capital Bank)
  • Taylor Rental Discover Card (credit accounts handled by Comenity Capital Bankl)
  • Taylor Rental Credit Card (credit accounts handled by Comenity Capital Bank)
  • HealthiPlan Patient Financing
  • Norm Thompson (credit accounts handled by Comenity Capital Bank)
  • Lexus Pursuits Visa (credit accounts handled by Comenity Capital Bank)
  • Toyota Rewards VISA (credit accounts handled by Comenity Capital Bank)
  • Orbitz Rewards Card (credit accounts handled by Comenity Capital Bank)
  • Gamestop (credit accounts handled by Comenity Capital Bank)
  • Zales (credit accounts handled by Comenity Capital Bank)
  • My Smile Care (credit accounts handled by Comenity Capital Bank)
  • Big Lots (credit accounts handled by Comenity Capital Bank)
  • BJ's Perks (credit accounts handled by Comenity Capital Bank)
  • Gordon's Jewelers (credit accounts handled by Comenity Capital Bank)
  • Sahalie (credit accounts handled by Comenity Capital Bank)
  • Lenovo (credit accounts handled by Comenity Capital Bank)
  • Boscov's (credit accounts handled by Comenity Capital Bank)
  • Piercing Pagoda (credit accounts handled by Comenity Capital Bank)
  • Forever 21 (credit accounts handled by Comenity Capital Bank)
  • Ulta Beauty (credit accounts handled by Comenity Capital Bank)
  • Appleseed's (credit accounts handled by Comenity Capital Bank
  • The Children's Place (credit accounts handled by Comenity Capital Bank)
  • Newegg Preferred Account (credit accounts handled by Comenity Capital Bank

NR

Government Action

On Sept. 8, 2015 the Federal Deposit Insurance Corporation (FDIC) announced consent agreements entered into Sept. 4, 2015, with Comenity Bank and Comenity Capital Ba... Read More

Overview

The scope of this BBB Business Review concerns Comenity Capital Bank, which processes credit card and billing account statements and offers commercial lending for many  businesses clients nationwide.

Other BBBs maintain separate BBB Business Reviews on the businesses that are clients of Comenity Capital Bank, concerning all of the products and services of those businesses, other than concerning processing of credit card billing account and lending matters.

Other BBB Business Reviews are available by searching at http://www.bbb.org/

 

 

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
The business is in the process of responding to previously closed complaints.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Comenity Capital Bank

THIS BUSINESS IS NOT BBB ACCREDITED

Comenity Capital Bank

Customer Review Rating:

Positive
3%
Neutral
3%
Negative
94%

Composite Score:

0 3