43 Customer Reviews
Review from Mike M
5 stars07/17/2024
The tech, in both visits, was helpful and informative about our gas fireplace unit ( in addition to performing the work).
Fireplace Pros Response
07/23/2024
Thank you for the great review regarding your gas fireplace service! We appreciate our customer's feedback!Review from Tara F
5 stars12/09/2023
They were very professional and friendly. Did a great job and u would highly recommend.Fireplace Pros Response
12/13/2023
Thank you for the wonderful review!! We love hearing that our customers are happy with their chimney and fireplace service. We want to ensure the best customer service possible.Review from Mitchell M
5 stars11/16/2023
Absolutely great service! I highly recommend this company to repair your fireplace.Fireplace Pros Response
11/17/2023
Thank you for the wonderful review! We appreciate hearing about our customer's chimney and fireplace service and experience!Review from Dan M
5 stars09/12/2023
Very impressed with the initial contact and all of the way through job completion. Jerry, Mary and Patrick are true professionals. We’ll done! I would highly recommend Fireplace Pros!Fireplace Pros Response
09/13/2023
Thank you for the wonderful review!!! We want to ensure total customer satisfaction from beginning to end of their fireplace and chimney service!Review from Jim B
5 stars07/13/2023
I needed a cap and flu tile replaced. Called fireplace pros. Jerry came by the same day, gave us an estimate. We called the office(Mary) to set the start date. Jerry and AJ came on scheduled date and completed the job on same day. They did an outstanding job and left no mess. Jerry and AJ were very friendly as well as professional. I would certainly use them again if needed. I would highly recommend them.Fireplace Pros Response
07/18/2023
Thank you for the great review!! We appreciate hearing our customer's satisfaction with their fireplace and chimney service as well as the customer service they receive!.Review from Philip B
5 stars07/08/2023
I was in need of a Chimney Chase Pan replacement and chimney sweep. Tyson and Jerry we're very knowledgeable and answered all of my questions. Tyson was very personable and in my opinion, quite an asset to the company. I was very pleased with their service.Fireplace Pros Response
07/10/2023
Thank you for the wonderful review! We love hearing our customer's satisfaction with their chimney and fireplace repairs. We also want to ensure friendly and knowledgeable customer service with all of our customers.Review from Glen S
5 stars06/15/2023
Excellent service and installers! Fireplace Pros know their stuff! I didn't realize how involved the instillation was until they explained it to me. I would definitly use them again for any problem with my chimney.Fireplace Pros Response
06/19/2023
Thank you for the wonderful review!! We love knowing our customers are satisfied with their chimney and fireplace repairs. We want to provide the best service and ensure your home's safety!Review from Robert G
5 stars05/12/2023
Always provide excellent service. They are the best in the area.Fireplace Pros Response
05/15/2023
Thank you for the wonderful review!! We appreciate our customers sharing their experience working with Fireplace Pros their fireplace and chimney are in great hands!!Review from Walter W
5 stars05/08/2023
They were very professional and friendly. Answered all my questions completely.Fireplace Pros Response
05/09/2023
Thank you for the great review!! We love hearing from our customers and the experience they had! We want to make sure you and your chimney or fireplace are taken care of to the fullest!!Review from christine c
5 stars05/03/2023
Tyson was polite and efficient. Fixed my problem . I will use this company again !Fireplace Pros Response
05/04/2023
Thank you for the wonderful review! Taking care of our customers and their fireplace / chimneys is our #1 priority. We pride ourselves on friendly and efficient service. We are glad to hear your experience was top notch!
Customer Review Rating
Average of 43 Customer Reviews
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