Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Simple Bath + Kitchen has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSimple Bath + Kitchen

            Bathroom Remodel
            BBB accredited business

            Contact Information

            4235 Leap Rd

            Hilliard, OH 43026-1125

            Get Directions
            Visit Website
            Email this Business
            (614) 888-2284

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 1:00 PM
            By Appt. Only

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/22/2012

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Bath & Kitchen Renovation

            Products & Services

            Bath & Kitchen Renovation

            Business Details

            Location of This Business
            4235 Leap Rd, Hilliard, OH 43026-1125
            Email this Business
            BBB File Opened:
            3/25/2013
            Years in Business:
            12
            Business Started:
            1/20/2012
            Date of New Ownership:
            2/26/2016
            Accredited Since:
            2/22/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Alternate Business Name
            • Simple Bath
            • Simple Kitchen
            • Simple Holdings, LLC
            • Dovetail Holdings, LLC
            • Simple Bath And Kitchen
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            9:00 AM - 1:00 PM
            Su:
            By Appt. Only
            Business Management
            • Ms. Missy Hulett, Director of Marketing
            • Mr. William McMaster, President
            • Ms. Theresa Hartline, Controller
            Contact Information

            Principal

            • Mr. William McMaster, President

            Customer Contact

            • Ms. Missy Hulett, Director of Marketing
            • Mr. William McMaster, President
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/18/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            simple bath took out my bathtub/shower and installed walk in shower on 01/28 and 01/29/21. service tech (Logan) back on 04/13/21, 06/17/21, and 10/6/21 due to rust leaking out of side grab bar lower fitting. 1st and 2nd calls fitting cleaned out, 3rd call grab bar replaced. ok until 12/22. rust started leaking again . contacted Bill M******* at SB. I was told I would have to pay for the work since the installation had exceeded a year, however, this issue has been ongoing since shortly after installation. I feel they were just masking the problem to get past the one year. SB did provide a new grab bar. I do not feel I should have to pay for work since this has been ongoing. It appears that the fitting has not been properly sealed. I send email to Bill M******* on 03/06/23 and 03/20/23 if service comes out will they resolve the problem or just clean it out as in the past. I have not received a response.
            Read More
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Scott G

            02/05/2024

            Simple Bath did a wonderful job on our tub/shower replacement. Our design consultant was knowledgeable and professional and let us know of our various options. He followed up with phone calls and site visits to check how the job was going. Our construction team did a great job on installation even though it was an extremely cold day for them to work. They finished the job in one day as promised. We were very happy with this company.

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.