This Business Is Not BBB Accredited

Toyota West, Inc.

Toyota West, Inc.

(614) 870-8200

Toyota West, Inc.

29 years in business
1500 Auto Mall Dr
Columbus, OH 43228-3660
Fax Numbers
  • (614) 870-9595
Additional Email Addresses
  • nick.caraccilo@toyotawestohio.com
Additional Website Addresses
BBB File Opened: 12/28/1987
Business Started: 11/28/1987
Business Incorporated: 03/31/1998 in OH
Business Management
  • Mr. Aaron Crum, General Manager
  • Mr. Nick Caraccilo
  • Mr. Scott Rieser, Service manager
Business Category
  • Auto Dealers - New Cars
  • Auto Dealers - Used Cars
  • Auto Parts & Supplies - New
  • Auto Services
  • Auto Services - Oil & Lube

Additional Information
  • Toyota West is owned by Sonic Automotive, Inc. Sonic Automotive owns several automotive dealerships in the Central Ohio area. The BBB maintains separate files on each dealership. These reports are available at www.bbb.org. The corporate office f...
  • Toyota West is owned by Sonic Automotive, Inc. Sonic Automotive owns several automotive dealerships in the Central Ohio area. The BBB maintains separate files on each dealership. These reports are available at www.bbb.org. The corporate office for Sonic Automotive Inc. is located in Charlotte, NC and that BBB maintains a corporate report on the company. http://www.bbb.org/charlotte/business-reviews/auto-dealers-new-and-used-cars/sonic-automotive-inc-corp-headquarters-in-charlotte-nc-105584

Products & Services
Warranties, Paint Sealant fabric protectant, Wheel and tire protection, LoJack
Alternate Business Names
  • Sonic Automotive, Inc.
  • Scion West
  • SAI Columbus T, LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • we accept cash, Visa, Master card, American Express, checks and with automobile sales we also accept wire transfers.
Refund & Exchange Policy: 
Vehicle sales are all final and there is no return policy, if there is a reason for someone who wants to change vehicles they should contact a sales manager.  Parts will take returns with a nominal return stock fee as long as they aren't special order parts.

A+

Overview

We sell used vehicles and new Toyota's and Scion. 
We service all makes and models.
We do warranty work on Toyota's and Scions.  
We carry OEM parts for Toyota and Scion's. 
We offer financing for new and used vehicles.
We offer extended warranties on all makes and models.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Toyota West, Inc.

THIS BUSINESS IS NOT BBB ACCREDITED

Toyota West, Inc.

Customer Review Rating:

100%

Composite Score: