Business ProfileforCasto Communities Management, LLC

I wouldnt send my worst enemy to rent here. The apartments themselves were alright. Mine personally needed some updating, especially in the appliances, but they were average overall. The problems came with the management of the property. They resold this property to *********************** and it made no difference in how things were managed. I had a huge cockroach problem in my apartment and there was little to no communication when it came to treatment. At first they said theyd have the pest control company come for two weeks, which then evolved into every 2 weeks without telling me. Keep in mind, they wanted me to empty out my entire kitchen and bathroom. So for the last 4 months of my lease, I could barely use the kitchen because it was torn apart. Towards the end of my lease, I stopped getting a 24 hr notification that the pest control company was coming. I assumed they were done treating; I was wrong when I came home from a 12 work day to find a notice on my door from the pest control company saying they came and treated the place. This happened 3 times in a row. The third time it happened, I was home packing and I sent them away because I was not given a 24 hr notice and didnt have time to leave my apartment for 4 hours so they could treat. I also had a cat at home that should have been removed during treatment and I couldnt do that because I wasnt given notice. When I moved out, I got an itemized statement from *********************** with costs for replacements and cleanings that I should have not had to pay for. When I disputed the claims, they came back and told me it all stemmed from the infestation that was apparently my fault, so I had to pay for them to replace the carpets, fridge, and clean the downstairs. This cost was more than a months rent for the unit I was in, even after taking my security deposit. If I could give them a 0 star, I would. Save your business for a place that wont s**** you out of your money.