Customer ReviewsforWindow World of Western Massachusetts, Inc.
29 Customer Reviews
- Date
- Highest Rating
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Review from Kristy P
5 stars05/02/2024
Excellent customer service. Perfection blended with professionalism. Felt extremely comfortable with the crew that was working in our home today. Went above and beyond to exceed expectations and make my home beautiful with this large front window install. Would highly recommend!Review from Christine S
5 stars05/02/2024
This was my first time employing window world and I would absolutely recommend them to anyone that is in need of windows, etc. Extremely professional, covered all of my countertops flooring, etc. the installers did an impeccable job. I could not be happier with my new kitchen window.! Thank you!Review from John S
5 stars05/02/2024
Window World came to our house today and installed 2 new doors. Jeremy and his crew were amazing. They explained everything and answered all of our questions. They worked efficiently, took great care while in the house, cleaned everything up nicely, and showed us how to operate our new doors. Thank you to Window World and team! We love the craftsmanship and curb appeal of the products!Review from David V
5 stars04/25/2024
Absolutely a wonderful experience. The crew that came were friendly, and professional. Just great guys.Window World of Western Massachusetts, Inc. Response
04/29/2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had such a positive interaction with our crew.Being friendly and professional are key qualities we look for in our team members, so we're delighted that they left such a positive impression on you. We're grateful for your kind words and for choosing Window World for your home improvement needs.Review from Morgan M
5 stars04/23/2024
Top notch professionalism, products, and craftsmanship from estimate to project completion! Windows, entry doors, garage doors, sliders, 10/10 can't recommend them enough!Window World of Western Massachusetts, Inc. Response
04/25/2024
Thank you so much for your glowing review! We're thrilled to hear that you experienced top-notch professionalism, products, and craftsmanship throughout your entire journey with us.From windows to entry doors, we strive to deliver excellence in every aspect of our service. We're delighted that we could meet your expectations and earn your high recommendation.Your satisfaction is our ultimate goal, and we're grateful for your trust in our team and products. If you ever need any further assistance or if there's anything else we can do for you, please don't hesitate to reach out. We're here to help!Review from Cindy M
5 stars04/10/2024
***** and his crew did a great job installing our new windows. They actually arrived early for our appointment and were very personable and knowledgeable. The installation went smoothly and we are very satisfied with the quality of the windows and the work. Would definitely recommend them.Window World of Western Massachusetts, Inc. Response
04/12/2024
Thank you for sharing your experience with us! We're thrilled to hear that Ariel and his crew did a great job installing your new windows and that you're satisfied with the quality of both the windows and the workmanship.Arriving early, being personable, and demonstrating knowledge are all qualities we strive for in our team members, so we're delighted that they exceeded your expectations in these areas. We're pleased to hear that the installation went smoothly and that you're happy with the end result.Thank you for recommending us! Word-of-mouth referrals are incredibly important to us, and we truly appreciate your support. If you ever need any further assistance or if you have any questions, please don't hesitate to reach out. We're here to help!Review from Susan S
5 stars04/10/2024
We are thrilled that after 10 years of struggling we can now open windows, without going to the gym first.***** and crew, came in replaced our three windows quick, clean, and very professional . Our entire experience with Window World was A+. We would have no hesitation in recommending them.Window World of Western Massachusetts, Inc. Response
04/12/2024
Thank you for sharing your experience with us! We're thrilled to hear that we were able to provide a solution that has made a significant difference in your daily life. Ariel and the crew are indeed a fantastic team, and we're delighted that they were able to replace your windows quickly, cleanly, and with the utmost professionalism. Improving the functionality of your windows while maintaining a high level of service is always our goal, so we're pleased that we could exceed your expectations.We truly appreciate your glowing review and your willingness to recommend Window World. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help!Review from Mark M
5 stars04/10/2024
From quoting to install, Window World communicated professionally and effectively. I had two exterior doors replaced by ****** and his partner yesterday and they worked diligently to complete the install, cleaned up after install, and reviewed the door hardware operation. I'm completely satisfied and would use Window World for future projects.Window World of Western Massachusetts, Inc. Response
04/12/2024
Thank you for sharing your experience with us! We're delighted to hear that your entire journey with Window World, from quoting to installation, was marked by professional and effective communication.We're thrilled to hear Jeremy and his partner worked diligently to complete the installation of your two exterior doors. Ensuring a clean-up after installation and providing a thorough review of the door hardware operation are important aspects of our commitment to customer satisfaction, so we're pleased to hear that you were completely satisfied with their service.We're grateful for your trust in Window World and for considering us for future projects. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help!Review from Christopher G
5 stars04/03/2024
Jeremy and his co-worker were gr8! They executed an excellent job! Very very happy with their work. They were tidy, considerate, detail oriented and thought outside the box as they worked thru the job! Excellent! Highly recommend WindowWorld and these 2 gentlemen who came out to do the job..Window World of Western Massachusetts, Inc. Response
04/08/2024
Thank you for sharing your experience with us! We're thrilled to hear that Jeremy and his co-worker provided you with excellent service during your project. Tidiness, consideration, attention to detail, and creativity are all qualities we strive for in our team members, so we're delighted to hear that Jeremy and his co-worker demonstrated these attributes throughout the job. We're pleased that they were able to exceed your expectations and think outside the box to ensure a successful outcome. We truly appreciate your recommendation of Window World. Word-of-mouth referrals like yours are invaluable to us. If you ever need any further assistance or if there's anything else we can do for you, please don't hesitate to reach out. We're here to help!Review from Susan M
5 stars04/01/2024
Window World came with a very large crew to replace all the windows in my home. They arrived on time and immediately got to work. Honestly I was super surprised and impressed with how quickly they worked and that they kept this pace until the very end. The leadership (Ariel, Bryan, and Cody) introduced themselves to me right away and continually checked in with me throughout the day. I very much appreciated the cloths and plastic they put down all over the house to protect my floors and I also love that they vacuumed every area after they were done. The windows look fantastic and I love that they were so good about replacing the siding. I have been very impressed and happy with this company and service and would very much recommend them to everyone.Window World of Western Massachusetts, Inc. Response
04/08/2024
Thank you so much for sharing your experience with us! We're thrilled to hear that you had such a positive experience with Window World during your window replacement project. Efficiency and professionalism are important to us, so we're delighted that our large crew was able to work quickly and maintain that pace throughout the entire installation process. It's wonderful to hear that you appreciated the leadership provided by Ariel, Bryan, and Cody, and that they made sure to check in with you regularly. Protecting your home and belongings is a top priority for us, so we're glad to hear that you noticed and appreciated the cloths and plastic we used to protect your floors. We also take pride in leaving your home as clean as we found it, so we're pleased that you were happy with the thorough vacuuming of every area after the job was complete. We're thrilled to hear that your new windows look fantastic and that you're pleased with the siding replacement as well. Thank you for recommending Window World to others – word-of-mouth referrals mean the world to us. If you ever need any further assistance or if there's anything else we can do for you, please don't hesitate to reach out. We're here to help!
Customer Review Rating
Average of 29 Customer Reviews
Contact Information
Business hours
Today,8:30 AM - 5:00 AM
MMonday | 8:30 AM - 5:00 PM |
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TTuesday | 8:30 AM - 5:00 AM |
WWednesday | 8:30 AM - 5:00 PM |
ThThursday | 8:30 AM - 5:00 PM |
FFriday | 8:30 AM - 5:00 PM |
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