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Find a Location

Certified Vacuum has 1 locations, listed below.

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    Business ProfileforCertified Vacuum

    Central Vacuum System

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Local family business in Shrewsbury, that provides
    sales, service and parts as well as installation of central vacuums.

    Products & Services

    According to the information provided by this company it offers vacuum sales, service and parts for domestic and commercial vacuums and central vacuum systems.

    Business Details

    Location of This Business
    21 Naples St, Shrewsbury, MA 01545-5711
    BBB File Opened:
    11/4/1997
    Years in Business:
    29
    Business Started:
    3/4/1995
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 4:00 PM
    Contact Information

    Principal

    • Mr. Jay Wilson, Owner

    Customer Contact

    • Mr. Jay Wilson, Owner
    • Ms. Donna Wilson, Co-Owner

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rose E

    1 star

    12/29/2021

    Business owner over 22 years Roses cleaning services cleaning services Residential commercial carpet cleaning an auto detailing equipment brought down there To be fixed by Jay the owner And his wife dropped off the equipment any equipment was never returned his sold a vacuum cleaner on me in told me I never got ticket to claim it to pick up so he sold a $800.00 Vacuum cleaner on me that I bought of Of him and told me I never picked it up Rose Esposito

    Certified Vacuum Response

    01/06/2022

    Roses Cleaning,
    In response to your vacuum, this happened around 2018. We contacted you numerous times with an estimate (vac needed new motor).
    and received no response . Even though we have it clearly displayed we are not responsible for items left over 30 days we hold everything for a year. You came back well past a year and we let you know then that we discarded the item due to no response.
    We thought this was resolved. The procedure we use if you do not have a claim check is to have you sign that the repair is being picked up.

    You came back 5 months ago and asked for the original purchase receipt which was 2015 which we provided you at that time.

    Certified Vacuum

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

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