Business ProfileforSutherland Contracting

********************** roofing applied a metal roof coating on 10/28/21 to our mobile home where my elderly (83) mother lives. We were unaware of this, as we believe he approached her at her home. She is hearing impaired and on oxygen. She ended up in the hospital on December 5th 2021 and went to the nursing home from there. We were unaware that anything had been done to the roof until it we started to notice some leaking. When we went and looked at the roof we noticed it looked different it has white stuff on it, our roof was black to start. We didnt find any paperwork, all we could find was a check made out by mr ********************** and signed by my mother for $2,500.00. The metal roof coating he put on was either improperly applied or it was too cold and wet at the time for it to cure properly. The weather at that time was in the 40s and it rained for 2 days 2 days after it was put on. It cracked and peeled where it was too thick and washed off where it was too thin. The leaking is coming from the cracking and splitting. When Mr ********************** came to look at the roof, he never actually looked at the roof he kept saying the roof was old. He told his ins co. That he gave her a verbal estimate to remove and replace the roof and a verbal estimate for the roof coating. He also implied their was no warranty for the work done. That was also verbal. He also has not disclosed what he actually used on our roof for materials. We need to know what materials he used so we can have it fixed! His ins denied our claim but the ins adjuster never saw the roof because it was tarped. We had a meeting time of 11:00 so i could remove the tarp and he could see the damage. But he showed up at 10:00 and took his pictures without me there and with the tarp on. I have asked for pictures and paperwork from the adjuster, but none have been relinquished.Mr ********************** is not familiar with flat metal roofs. He should have walked away but instead he took her money then walked away.Attached are pictures of our roof.