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Find a Location

Hurley & David has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHurley & David

    Air Conditioning Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.26/5stars

    Average of 70 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/17/2021

    Years in Business: 64

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    According to the information provided by the business their services are installing, repairing, and maintaining heating and air conditioning systems. They also offer plumbing, home energy services, air quality services, and more.

    Business Details

    Location of This Business
    90 Fisk Ave, Springfield, MA 01107-1071
    BBB File Opened:
    4/10/2009
    Years in Business:
    64
    Business Started:
    1/1/1960
    Date of New Ownership:
    2/1/2021
    Business Incorporated:
    8/5/1960
    Accredited Since:
    5/17/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 804 for this business, issued by Division of Professional Licensure. The expiration date of this license is 6/28/2025.

    These agencies may include:

    Division of Professional Licensure

    239 Causeway Street

    Boston MA 02114

    (617) 727-7406

    https://www.mass.gov/dpl/boards.htm

    BBB records show a license number of 12806 for this business, issued by Division of Professional Licensure. The expiration date of this license is 5/1/2024.

    These agencies may include:

    Division of Professional Licensure

    239 Causeway Street

    Boston MA 02114

    (617) 727-7406

    https://www.mass.gov/dpl/boards.htm

    BBB records show a license number of 4492 for this business, issued by Division of Professional Licensure. The expiration date of this license is 5/1/2024.

    These agencies may include:

    Division of Professional Licensure

    239 Causeway Street

    Boston MA 02114

    (617) 727-7406

    https://www.mass.gov/dpl/boards.htm

    BBB records show a license number of BU-021627 for this business, issued by Massachusetts Department of Public Safety and Inspections. The expiration date of this license is 6/18/2024.

    These agencies may include:

    Massachusetts Department of Public Safety and Inspections

    1000 Washington St, Suite 710

    Boston MA 02118

    (617) 727-3200

    https://www.mass.gov/orgs/office-of-public-safety-and-inspections

    BBB records show a license number of RC-110414 for this business, issued by Massachusetts Department of Public Safety and Inspections. The expiration date of this license is 6/18/2025.

    These agencies may include:

    Massachusetts Department of Public Safety and Inspections

    1000 Washington St, Suite 710

    Boston MA 02118

    (617) 727-3200

    https://www.mass.gov/orgs/office-of-public-safety-and-inspections

    BBB records show a license number of 3581 for this business, issued by Board of State Examiners of Plumbers & Gas Fitters. The expiration date of this license is 5/1/2024.

    These agencies may include:

    Board of State Examiners of Plumbers & Gas Fitters

    239 Causeway Street Suite 500, Division of Professional Licensure

    Boston MA 02114

    (617) 727-9952

    https://www.mass.gov/dpl/boards/pl/index.htm

    BBB records show a license number of 3368 for this business, issued by Board of State Examiners of Plumbers & Gas Fitters. The expiration date of this license is 5/1/2024.

    These agencies may include:

    Board of State Examiners of Plumbers & Gas Fitters

    239 Causeway Street Suite 500, Division of Professional Licensure

    Boston MA 02114

    (617) 727-9952

    https://www.mass.gov/dpl/boards/pl/index.htm

    Type of Entity:
    Corporation
    Alternate Business Name
    • Hurley And David
    • Horizon Services Inc.
    • Sailing Central, Inc
    Additional Contact Information

    Fax Numbers

    • (413) 736-2193
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I called hdair this morning at 7:33 am and spoke to Linda about having a technician service my boiler combi unit because I had no heat and no hot water. She said someone would be out between 12-4. She then called again at 3:38 to let me know that two technicians were running late and the first one done would be out. The technician arrived at 3:58 and stated that he told dispatch that he didn’t know anything about my unit and they sent him anyway. He said that he doesn’t know anything about them and would send another technician out that is more knowledgeable. He said that her he never had to do this and since dispatch wasn’t answering the phone he called his coworker to talk over the situation. He said that he had to charge me and would put it in the system as a follow up for someone else to come out. I paid and called the office to verify that someone would indeed be coming out. Rita answered the phone and sent me to dispatch as I waited for 15 minutes on hold before calling back. I spoke to a gentleman that said everyone had now left for the day and there was nothing else that he could do besides email dispatch. I requested that he call a manager on their cell phone and have someone call me immediately because I waited the entire day with their company to be told they didn’t know what they were doing and that I have two young children that I need to provide for. Nobody called me back and all other companies in the area are now closed.
    Read More

    Customer Reviews

    70 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karen S

    5 stars

    04/25/2024

    Very satisfied with Ramone W.’s work today. He explained everything and provided helpful information. 

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

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