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Find a Location

Art & Antique Gallery, Inc. has 1 locations, listed below.

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    Business ProfileforArt & Antique Gallery, Inc.

    Art Consultants
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/25/2009

    Years in Business: 54

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    Holden, MA 01520-1918
    BBB File Opened:
    4/10/2009
    Years in Business:
    54
    Business Started:
    1/1/1970
    Business Incorporated:
    8/23/1994
    Accredited Since:
    6/25/2009
    Type of Entity:
    Corporation
    Number of Employees:
    2
    Business Management
    • Mr. William Union, Owner
    Contact Information

    Principal

    • Mr. William Union, Owner

    Customer Contact

    • Mr. William Union, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kathy D

    1 star

    10/10/2022

    I purchased a painting from Art & Antique Gallery with a "Buy Back Guarantee" (BBG), which I have in writing on the original receipt with no expiration date. The person that I dealt with and that wrote the receipt was/is the owner of Art & Antique Gallery. The BBG is part of the reason I purchased the painting. When I contacted the owner informing him I wished to invoke the BBG he refused and said he "reorganized" and no longer honors the guarantee. He has since ignored my calls and emails to try and resolve the issue. Just because the owner/business has decided to no longer issue BBG's does not make the ones he did issue null and void. The business still operates under the same ownership, out of the same address, under same business name, same tax id, same email, etc as he did when he sold me the painting, so there has been no "reorganization". And even if there had been, legally his BBG remains legally binding and there is no statute of limitations. This is not the type of person/business I would encourage anyone to do business with. The owner/business does not honor his/its own handwritten guarantees, indicating he/it is untrustworthy and deceptive. Being a certified appraiser, the owner is held to an ethical and professional standard which I would think he has not meet in his business dealing with me. I will be informing the appropriate Boards of his actions and practices in my dealings with him. I have documentation for all that I have stated herein and have shared with the owner and the BBB. I purchased a painting in good faith, and expected the business to honor their BBG in good faith. Apparently Art & Antique Gallery believes that their own handwritten "guarantees" are not worth the paper they are written on. If you can't count on that, then again, I believe it is not a business you should do business with. I would have given a rating of ZERP stars but the website will not allow that.

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

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