Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Pro Fix Transmission Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPro Fix Transmission Services

    Transmission

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4415 S Presa St, San Antonio, TX 78223-1047
    BBB File Opened:
    5/18/2006
    Years in Business:
    22
    Business Started:
    1/1/2002
    Business Started Locally:
    1/1/2002
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Fransico Lugo, Owner
    Contact Information

    Principal

    • Mr. Fransico Lugo, Owner

    Customer Contact

    • Mr. Fransico Lugo, Owner

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I took my wife vehicle in on 4-14-22 to get transmission repaired cause having issues with it.got quote for $1400 plus extra $400 to have transmission reprogram after it was finished. He promised vehicle ready in 4 days . It was now 6-24-22 when he called me telling me to go pick up car that he did not know what the problem was with the transmission. It was 2 1/2 months that want by an problem with vehicle was not solved. So I want to go pick vehicle up that day he called me an he said Im giving you back $500 . I said no that nothing was done an I wanted all my money back he said no that he was not going to charge me for the parts but he had to charge me the labor. But between the 2 1/2 months that car was their I would call him most of the time he would answer the phone. Am so I had to go over an he would constantly new lies every time I want. I do leave about 25 miles fn between my place an his , and so I had to rent a vehicle from my wifes boss in order for her to go to work . So my complaint n claim against thie owner is I want all my money back including car rentals of $100 a week for 10 weeks equals $1000 an gas money for paying him a visit every time he would not answer his phone. That was about 3 times a week $40 a week for 10 weeks which equals to around $400. So Im asking . $1800 total. This person needs to be thought a ******* And at times when I drop him a visit there was other people getting the same lies but I did get info on another person having issues with the owner

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vicente C

    1 star

    10/19/2023

    He took half of the money down for a complete transmission overhaul and didn't even fixed it they just spray painted the oil pan had to go with the cops just to get my vehicle out of there drove it in first gear from southpresa all the way to ****************** through South cross to me that was a theft of five hundred dollars apparently for parts that he didn't even replace what a rip off

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.