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Find a Location

Campbell's Pool Installations, LLC has 1 locations, listed below.

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    Business ProfileforCampbell's Pool Installations, LLC

    Pool Enclosures

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9205 Esperanza Ln, Burleson, TX 76028-6599
    BBB File Opened:
    4/30/2009
    Years in Business:
    27
    Business Started:
    1/1/1997
    Business Started Locally:
    1/1/1997
    Business Incorporated:
    3/10/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Campbell's Installations
    Business Management
    • Mr. Mark Campbell, Member
    • Ms. Kacie Campbell, Member
    Contact Information

    Principal

    • Mr. Mark Campbell, Member
    • Ms. Kacie Campbell, Member

    Customer Contact

    • Ms. Kacie Campbell, Member
    Additional Contact Information

    Fax Numbers

    • (817) 426-3129
      Primary Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rebecca B

    1 star

    08/12/2024

    I want to start with, if you're a potential buyer reading this, don't walk RUN away from this company. Find another it will be worth it in the long run. They installed my pool fine brand new. Wasn't perfect but it worked, no complaints. We moved as of recent and decided to use them to move our pool again for 1200. They destroyed my yard in 3 different corners dumping sand, dirt and debris across my acre lot. Proceeded to break ground and busted my main water line. Shut the water off and proceeded to demolish an additional 25 ft of my plumbing towards my house and claimed they aren't at fault. The initial break would have been a quick fix and change the location of the pool to avoid further damage since they had just started, but ended up with me having to pay a plumber 1200 to replace and reroute. They destroyed my yard in multiple places, dug up my stepping stones and dumped them in a pile. My husband purchased supplies to atleast get water ran to the house for the day because we have 6 small children inside. And the crew installing my pool used our supplies to "fix" our plumbing by running a main water line above ground, around my pool to avoid any additional labor. When I called their number to figure out what they could do to help fix this issue, the woman on the phone identified herself by name and said she was trying to get ahold of the owner to figure something out, I later figured out she was in fact the co owner of the company along with her husband and lied to me as a paying customer to avoid taking any accountability. She also told me the owner was not the same person on the machinery that snapped my water line, and later on matched the name he gave me with the name on bbb. I wish I wouldve came here first before wasting $2400+ this company needs shut down. Small 2 man crews that don't know what they are doing, very combative, don't take accountability for their expensive mistakes. My 1 star is forced, I would realistically put 0.

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