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Find a Location

SA Leadership Academy LLC has 1 locations, listed below.

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    Business ProfileforSA Leadership Academy LLC

    Private School
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/23/2014

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5503 Grissom Rd Ste 119, San Antonio, TX 78238-3036
    BBB File Opened:
    5/27/2014
    Years in Business:
    11
    Business Started:
    2/13/2013
    Business Started Locally:
    2/13/2013
    Business Incorporated:
    2/11/2014
    Accredited Since:
    6/23/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Cristela T. Garcia, Managing Member
    Contact Information

    Principal

    • Ms. Cristela T. Garcia, Managing Member

    Customer Contact

    • Ms. Cristela T. Garcia, Managing Member
    Additional Contact Information

    Fax Numbers

    • (210) 334-0850
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/21/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Wednesday 1/19/22 I called SA Leadership academy to obtain my daughters diploma. I was told I would get a call back. On Friday 1/21/22 (2days later) I received a call back and was told I would not be able to get the diploma unless me and my daughter both came in person. My problem is I did not agree to these terms and had no knowledge of this arrangement. I also live 4 hours away and work Monday thru Friday, they only schedule meetings for this transaction Tuesdays and Thursdays. My daughter also works two jobs and is not in a position to be asking for days off as she only just began both positions. I have agreed to pay the remaining balance and would even be willing to pay any shipping fees associated SA Leadership has been completely unwilling to make any exceptions nor taking into consideration any of the circumstances stated above. In a time when jobs and schools are being conducted virtually and a large number of businesses have made accommodations for social distancing, it is upsetting that SA LEADERSHIP ACADEMY refuses to make an exception. Without my daughters diploma, she has been unable to obtain her drivers license, unable to apply for any higher education programs and is limited in employment opportunities available to most.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jessica S

    1 star

    09/15/2023

    This place needs to be shut down. It is operating a program offering kids a way to get a diploma as a private school operating under Homeschool Laws. This place offers subpar "curriculum" through ****** Docs for a price of around $400. Then once you complete the fake courses you are given a Diploma. It is a diploma mill and that is all that it is. Please do not take your children to this non-accredited place. We quickly realized our error and re-enrolled our daughter back into public school. I asked this place for a transcript and was told my child HAD to complete the courses to get one. The owner of this business refused my child's transcripts unless she completed them. She and her receptionist were told we were NOT interested in a diploma and only wanted a transcript to show she was enrolled as my child was going to a public school. Well, my daughter thinking she was doing the right thing completed the exams and they "graduated" her resulting in my daughter being removed from school ruining her senior year and completely devastating her. I am convinced the owner knew what she was doing. Once I called her telling her what happened she lied and stated she would have never done that or withheld her transcripts. She offered absolutely no cooperation or guidance in this matter. She and her employees are extremely rude and unprofessional. They are taking advantage of families who feel they have no options. I will be seeking legal action she has ruined my child's academic progress.

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