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Find a Location

Texas Direct Roofing and Construction has 1 locations, listed below.

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    Business ProfileforTexas Direct Roofing and Construction

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/18/2018

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2333 Minnis Dr, Fort Worth, TX 76117-5364
    BBB File Opened:
    1/17/2018
    Years in Business:
    6
    Business Started:
    7/21/2017
    Business Incorporated:
    7/21/2017
    Accredited Since:
    1/18/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Texas Direct Roofing and Construction, LLC
    Business Management
    • Mr. Matthew Andrews, Managing Member
    • Mr. Jerrimy Farris, Managing Member
    Contact Information

    Principal

    • Mr. Matthew Andrews, Managing Member
    • Mr. Jerrimy Farris, Managing Member

    Customer Contact

    • Mr. Matthew Andrews, Managing Member

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/06/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    14 months to install a new roof and an aluminum patio cover kit. there have been 6-8 Appointments made where they failed to show up 5 attempts to install patio correctly. 1st they used inferior cheap materials. ****** came out and said that it was not acceptable and was not what he had discussed with his contractor. 2nd their contractor failed to install correctly, 3rd attempt the contractors wife showed up sat in front of our house for 30 minutes and then said one of the crew wasnt able to show up so they would have to reschedule. 4th time, Installed 3 aluminum panels and said they could not install because they had previously screwed randomly in the panels and there was holes In the remaining panels and the patio would leak. 5th patio was almost completed, flashing was inferior materials and not secured. Gutters where not installed. TDR continually sends the same contractors who do shoddy work, they have broken our landscape lights, water fountain, grandkids picnic table and hanging candle holder. They told us they only use their in-house contractors when in fact they use subcontractors . Texas Direct Roofing called and emailed trying to collect payment, saying we havent paid, providing a fraudulent backdated invoice from January the patio had still not been installed at time of invoice. March 25, ***** we get a text saying **** will be by at 2pm to fix the flashing. We texted TDR right back; out of town and for them to call ****** we rescheduled for Tuesday. While we were out of town, they sent their contractor. The contractor incorrectly installed a different color shingle on two rows of our roof. The shingles do not lay down flat, he damaged 7 panels of our newly installed patio. flashing from patio and roofing is inferior materials, and is not properly adhered. shingle pieces and nails left in our yard and roof. TDR was dishonest telling us that our insurance company did not allow for a complete patio system. TDR did not remove and install drip edge.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Arthur H

    5 stars

    11/16/2023

    Couldn't imagine dealing with a more professional, courteous and every aspect of the roofing, gutters, screens and fence restaining: the workmanship was beyond our expectations! Would recommend and use again in the future ****************

    Local BBB

    BBB serving the Heart of Texas

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