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          CJ's Roofing has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • CJ's Roofing

              114 N Ellison Dr Unit 110 San Antonio, TX 78251-5019

            Business ProfileforCJ's Roofing

            Roofing Contractors

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            5/21/2014
            Years in Business:
            11
            Business Started:
            8/16/2012
            Business Incorporated:
            8/27/2014
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • CJ's Roofing and Repairs LLC
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 AM
            T:
            9:00 AM - 5:00 AM
            W:
            9:00 AM - 5:00 AM
            Th:
            9:00 AM - 5:00 AM
            F:
            9:00 AM - 5:00 AM
            Sa:
            9:00 AM - 12:00 PM
            Su:
            Closed
            Business Management
            • Mr. Carlos Jesus Castaneda, Member
            • Mrs. Ruby L. Castaneda, Partner
            Contact Information

            Principal

            • Mr. Carlos Jesus Castaneda, Member
            • Mrs. Ruby L. Castaneda, Partner

            Customer Contact

            • Mr. Carlos Jesus Castaneda, Member
            Additional Contact Information

            Fax Numbers

            • (210) 468-7309
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Joann S.

            07/07/2021

            Do not use ********************** for your home's new roof. I learned too late that they had not followed *** (shingle manufacturer) instructions on how to lay the shingles and even worse, they did not nail the shingles properly. My roof is only 6 years old and I have one area that is leaking and two areas where shingles have come loose. The business owner will no doubt claim that the loose shingles are because of high winds. *** - I have the shingles in hand to show that they frequently high-nailed and also did not bother to put a nail in the side of the shingle (have to go 13" in from the edge to get the first nail). I have also learned a lot from ***. My concerns were confirmed by *** in writing after they reviewed photos I sent them. This practice is faster and easier on the installer, but it also makes the shingles susceptible to wind damage since, surprise, the roofer tends to forget to nail the edge of the overlapped shingles. It also stresses the shingles since in order to nail them properly, the upper shingle has to be lifted in order to nail the underlying shingle added when the roofer shifted to do the next 'rack'. Additional photos show that they did not stagger the shingles properly and that they high-nailed the shingles which means that the adhesive **** on the shingle didn't bond properly. Multiple failures that all lead to a roof that will continue to have shingles fall off.

            CJ's Roofing Response

            07/08/2021

            My apologies for the misunderstanding. As we explained before. If the roof was installed incorrectly, you would have over 3,000 shingles fall off a week or a month right after installation, not three shingles after a high wind storm three years snd two shingles after a severe hail storm five years later. The warranty does not cover hail, wind, lightning, etc. I apologize that a repair would not be free. My two Hispanic workers felt belittled and threatened by you as you yelled racial slurs at them. If a handful of shingles are slightly nailed a few inches off, it does not mean your entire roof is wrong but simply that your toof is very steep, its very hot and incidentally it happens. Good luck and **** bless you. It seems out of 1,500 roofs and over 5,000 repairs, this has happened only three times. It usually comes from a customer not understanding that acts of nature are not under warranty.

            Customer Response

            07/08/2021

            As you did during our last discussion, you failed to address the root of the problem. If the roof is not nailed properly, the shingles will NOT stay on. The conclusion is not just my own, but is backed by the shingle manufacturer. The rest of what you have said does not deserve a response. If you continue to misrepresent our and your employee's behavior, I will be happy to see you in court."

            Customer Response

            07/08/2021

            *** - also, be careful what you wish for. I have very good photos of the entire roof installation. I didn't know at the time that what your crew was doing was wrong, but I can flat out prove the full extent of the bad installation right now."

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