Business ProfileforABA Appliance Repair, Inc.

On 1/30/2023 ABA sent a technician to my home for a washing machine repair. The technician ******************** arrived at my home and determined that he was unable to move the washer in order to assess the particular problem I had due to the size of my washer. He told me that he had pancreatic cancer and was unable to move the machine and would need a second technician for help. The machine was not repaired nor was it assessed other than for the size of the machine. ******** said we would have to reschedule service repair in order to have 2 technicians to provide service. Out of desperation I moved the machine from the wall looked behind the machine and noticed it was simply unplugged. I plugged the machine into the outlet and my machine started working again. ABA is now demanding payment for services that were not rendered in the amount of ****** simply for sending someone to my home who turned out to be incapable of addressing the is*** I had with my washing machine. They started contacting me 9/2023 regarding making a payment for services and today, 9/19/2023 I received a demand letter from the company threatening to *** me for theft of services, services that I did not receive. What I received was a story from their technician regarding a health is*** that prevented him from providing me with an assessment of my washing machine. I feel I am being bullied by a major company for a service they did not provide and am being burdened by the incompetence of their staff. When I called the company to report what happened they told me that I was at fault for failing to inform them that I had a large washing machine. I moved the machine independently. Please help me.