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Find a Location

Network NW Real Estate has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforNetwork NW Real Estate

    Real Estate
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/17/2005

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    11515 Big Mesa Dr, San Antonio, TX 78245-2226
    BBB File Opened:
    4/1/1990
    Years in Business:
    34
    Business Started:
    4/1/1990
    Business Started Locally:
    4/1/1990
    Accredited Since:
    6/17/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Nancy L. Alfaro, Co-Owner
    Contact Information

    Principal

    • Ms. Nancy L. Alfaro, Co-Owner

    Customer Contact

    • Ms. Nancy L. Alfaro, Co-Owner

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/16/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    My mother has been paying her rent even when she was behind the lady there ***** states Im still behind the ******************* has also helped by sending them a check and continues to say Im behind, I have all my receipts when I ask to speak with ******************************* she always states hes out of town my mother and father and both have disability and she continues to say my parents will lose there home, I dont understand how if she pays her month and late fees, my mother paid ***** on July 1st 2022 and she sign it but its not an actual receipt she wrote it on a piece of paper because she stated they dont give receipts no more she needs only cash. Very suspicious that she now only needs cash no paper ********** place needs to be looked at my parents have been paying since I was 5 years old Im going to be 39 years old my mother is on stage 4 kidney disease please help me figure this out for my parents.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Victor V.

    1 star

    03/30/2022

    Unprofessional and very rude, they never call you to let you know anything about applications and they take a couple of times to pick up their phone during their business hours, very frustrating to deal with, I wouldn't recommend this company to anyone! Would have to pay another $100 for their mistake on my application

    Network NW Real Estate Response

    03/30/2022

    I apologize if you felt anyone was unprofessional or rude and you could not get through immediately. We do have voice mail as when we are on a call we give the customer the attention required. It is not ideal to inform that an application has not been approved and it is unfortunate the application was unable to be approved due to a negative filing on the report. The mistake was not on our part as we did not place the negative filing on the applicant's report and we can only make a decision by information we receive. . We did give the applicant the information we received so they may investigate further. The applicant allowed us to submit the application on March 25 and we responded on March 29 with the decision. The office is not open on weekends, therefore the turn around for this was 2 business days. We do wish you the best of luck. .

    Customer Response

    03/31/2022

    I was told it takes 2 business days to get the results and for it to be on my end that wasn't even me looked up on the address the courthouse said that the name on that case number which your people provided for to me after giving me a hard time to get it, I have the right to know what was pulled up on my history, but the fact that your workers looked up my fathers named and confused it with mine is on is yalls mistakes not mine, the courthouse and the lawyer for that case both told me that ssn and birthday weren't tied up to that case just ****************************** and there's no way that I was gonna get confused with that case unless just a name search was done then there would pull up the wrong name because I'm the 3rd not Jr you I'm just stating facts if you want to I'll keep stating facts and I'll expose more because I was falsely denied because your company did a name search on the wrong name I will be getting the case papers and if you want I'll show you but as of right now I wouldn't want to rent from the company, I have checked the ****** reviews and I wish I did that before dealing with this company! But yeah hope people stop getting ripped off by yall!

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