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Find a Location

Corpus Christi Cycle Plaza has 1 locations, listed below.

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    Business ProfileforCorpus Christi Cycle Plaza

    Motorcycle Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2937 South Padre Island Drive, Corpus Christi, TX 78415
    BBB File Opened:
    4/27/2004
    Business Management
    • Mr. Bob Silvernail, General Manager
    • Mr. Matt Werkhoven, Manager
    Contact Information

    Principal

    • Mr. Matt Werkhoven, Manager

    Customer Contact

    • Mr. Matt Werkhoven, Manager
    Additional Contact Information

    Fax Numbers

    • (361) 851-2460
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/15/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Stopped by to upgrade my motorcycle. ******** stated my trade-in needed tires because they were dry rotted. My trade is was not good and they could give me $3500 at best and that the finance company had the last word on hoe much "upside down" they could allow. I agreed and he ran my credit. He came back and said $2000 down and they would do it. I told hIm I had the $2000 down and they came out and said the bike needed a kickstand and it wouldnt be ready till the next day because it takes a whole day to change the kickstand. I refused and they said they were putting their best effort into installing a kickstand. It was 2pm and they closed at 6pm 4hrs for a kickstand. After that, the bike was ready at 3:30pm. I went in and now the salesman says that the finance company made a mistake and they NOW wanted $3900 and my trade. They already had my $2000 and a deprecheated value on my trade. I refused and asked for my money. They credited my $2000 but said they didnt know when it would be loaded back on my card. I believe they "tried me out" they didnt think I had the credit score or money for a down payment and once they realized I met all the requirements, they changed their mind. I had already paid the down payment and allowed them to run my credit. They shouldnt have done either. I believe they are discriminating against me. I dont know why, but it could be for any reason. Creditwise, i had a 712 score with $2k paid. No reason for them to raise the down payment. I told them if the trade was not possible, that we could do the deal without the trade. Theyre using shady business practices, in my opinion. The tires that they said were dry rotted are in perfect condition. No dry rotting. They siad they were running my credit through my old finance company, and they didnt. Its an IN HOUSE type finance that they control and run. They decide on approval by who they know or what they think of the person by live critique. I think all that's shady or poor business practices.
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    Customer Reviews

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