Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Decision Analyst, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDecision Analyst, Inc.

    Market Research
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/4/2004

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Business Details

    Location of This Business
    2670 E Lamar Blvd, Arlington, TX 76011-4591
    BBB File Opened:
    8/1/1986
    Years in Business:
    46
    Business Started:
    5/22/1978
    Business Incorporated:
    5/22/1978
    Accredited Since:
    5/4/2004
    Type of Entity:
    Corporation
    Alternate Business Name
    • Physicians Advisory Council
    • Executive Advisory Board
    • American Consumer Opinion
    • Contractor Advisory Board
    • Secondary Data
    • Technology Advisory Board
    • Imaginators
    Related Businesses
    Business Management
    • Mr. Jerry W. Thomas, President/CEO
    • Ms. Cristi Allen, Marketing Manager
    Contact Information

    Principal

    • Mr. Jerry W. Thomas, President/CEO
    Additional Contact Information

    Fax Numbers

    • (817) 640-6567
      Primary Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jon J

    1 star

    12/01/2021

    I participated in a panel of surveys through a branch of Decision Analyst called American Consumer Opinion. After signing up I took surveys on a variety of topics that ranged from well written and thought through to poorly conceived and redundant. The latter was somewhat of a guessing game to try and figure out the intent behind the questions and answer honestly. Some written answers were asked for, and the same logic applied as explained above.After a few weeks where things went surprisingly well, the true intent of the company came out. I asked to cash out and have the earnings sent to my paypal account, which I had done successfully before. This time after wasting time otherwise spent well, I researched and learned that there was a window of a few weeks in which I would receive the payment to paypal.As this was in part an experiment to see how honest the system was, I checked back for a week until my credential no longer worked to login in.I messaged customer service and was initially informed that I had no active account on their system and was given a link to their terms and conditions. I messaged back with screen shots that I was in their system and was waiting to be paid.Their response was again to refer to their terms and conditions and said that upon further research, I had violated the terms and would not be receiving payment for a very vague reason. This was after the original surveys had been accepted and supposedly cashed out. To put this into perspective, I have just used another research site with better surveys and cashed out immediately. Don't waste your time here, they will use your surveys and skip paying you while saying it was your fault and hiding behind legal nonsense.

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.