Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Allen Wrench Handyman & Renovations has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAllen Wrench Handyman & Renovations

    Handyman
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/12/2016

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Allen Wrench Handyman & Renovations is Veteran Owned, Family Operated, fully insured, and has an A+ rating with the Better Business Bureau. Our Business is Built on Integrity and Focused on Customer Experience. We have been faithfully serving the people of San Antonio and the surrounding counties since 2015 with our team of home improvement experts. We Look Forward to Serving You too

    Business Details

    This is a multi-location business.

    Find a Location

    Allen Wrench Handyman & Renovations has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      San Antonio, TX 78217-5642
      BBB File Opened:
      9/21/2016
      Years in Business:
      8
      Business Started:
      12/1/2015
      Accredited Since:
      12/12/2016
      Type of Entity:
      Corporation
      Business Management
      • Mr. John Wayne Allen, Owner
      Contact Information

      Principal

      • Mr. John Wayne Allen, Owner

      Customer Contact

      • Mr. John Wayne Allen, Owner

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/13/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      09/15/2023 I contact Allen Wrench to get a quote for sanding, priming 1 coat, and painting 2 coats on for my kitchen cabinets.09/21/202023, they sent a quote showing 3 *********** being applied (1 primer and 2 paint)10/04/2023 they began work and finished on 10/05/2023. During this time, they did not perform work or use materials that they charged me for (some of which they credited back), they also didn't properly tape and cover off the cabinets, causing all of my pots, pans, dishes, appliance, etc to be covered in sawdust from sanding (they did not perform or offer clean up). When the painter said he was completed with the job, I asked him about only applying 2 coats, when I paid for 3. I found out that they did not use a dedicated primer as a base for the cabinets. Instead, went the cheap route (unapproved by me) and bought a hybrid paint and primer, that is a far inferior product and only applied 2 coats. As a result, the quality of the work was terrible. The wood grain and color showing through in a lot of areas. Because of this, the painter thought it would be a good idea to do touchup with a brush and roller, while everything else had been sprayed. A sprayer leaves a nice smooth finish, and his brush work left lines and streaks in the paint, while his roller finish left a matted/leathery look to the finish. So, the cabinets looked terrible with 3 different types of looks and still terrible coverage to hide the color and wood grain underneath.The owner of Allen Wrench and I went back and forth over it, refusing to accept (or credit) that I specifically request and they quoted 3 coats with a dedicated primer. Finally they came out look at the work and agreed is was not good.They sent the painter out to redo the work (which I believe was agreed to apply another entire coat), instead the painter only touched up a few areas and it still looks bad. It was reported back to the owner and said they would follow up and I haven't heard back in 3 weeks.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rachel B

      1 star

      01/24/2024

      Allen Wrench broke through our sewer line when installing a fence post. After multiple attempts to even get a response from the owner, ****, they refused to come out and survey the damage or accept responsibility. We had a camera test done and photographs provided to them showing the exact location of the damage directly below where they installed their fence post and they refused to acknowledge or discus the issue with us further. Do not do business with these people.

      Local BBB

      BBB serving the Heart of Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.