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Find a Location

E Casino Events has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforE Casino Events

    Event Planner

    At-a-glance

    Customer Reviews

    2.75/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Fort Worth, TX 76134-3411
    BBB File Opened:
    8/3/2014
    Years in Business:
    15
    Business Started:
    9/18/2008
    Business Started Locally:
    9/18/2008
    Business Incorporated:
    10/30/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    12:00 AM - 12:00 AM
    T:
    12:00 AM - 12:00 AM
    W:
    12:00 AM - 12:00 AM
    Th:
    12:00 AM - 12:00 AM
    F:
    12:00 AM - 12:00 AM
    Sa:
    12:00 AM - 12:00 AM
    Su:
    12:00 AM - 12:00 AM
    Business Management
    • Ms. Elaine Davidson, Manager
    Contact Information

    Principal

    • Ms. Elaine Davidson, Manager

    Customer Contact

    • Ms. Elaine Davidson, Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I contracted Elite Casino to provide gaming tables and dealers for a fund raiser on Feb 10, 2024. One of their dealers failed to show up to work that evening, leaving an empty poker table with patrons waiting to play other tables. I have called Elite Casino several times asking for a refund of the cost of just that one table with a dealer ($295.) They have not responded. Invoice number *********, invoice date Jan 7 2024
    Read More

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carmen R

    1 star

    01/22/2024

    I hired Elite Casino Events for our company Christmas party. This company failed to provide dealer for our event. The only reason we paid hundreds of dollars was so EVERY employee we had would enjoy the event and not be hosting or working. We were told dealer could not make it had a car accident were never given anything to play with let alone told we could use table. We have vie do recorded proof table was unused all night. We reached out spoke to **** who insisted owner was in ICU from almost being killed by her spouse and that the company was being sabotaged by said spouse for dealers or equipment not to show up. I informed that was none of our business and we needed our money back for services not rendered. As of today I have had to dispute with the bank for services not rendered have all proof of conversations dates times phone call attempts and event photos and recordings. DO NOT DO BUSINESS WITH THESE CROOKS. They are out to lie and scheme to keep your money. We work really hard for them to do this to our company and **** should be FIRED!!!!! She refuses to give us owners information. I thought this was going to be special because online they look so great but guess that was from other branches not *** branch. BBB please shut them down.

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