Customer ReviewsforA-Tex Electric, Inc

Where to begin. I had intermittent power outages house-wide. I called A-Tex Electric and they sent out a repair person. I detailed the issue to the owner in advance via phone and text, so they knew what was needed.After arriving, the repair person went to determine the cause. Then, after a few minutes, he asked to go to the bathroom and stayed in there for nearly 20 mins. Then, after finishing, he went upstairs and I didnt see him for quite some time. It turns out he was up there replacing four light sockets without telling me, so I never approved the work, and I didnt need the work. He ultimately said Id need to replace all of the sockets in the house (which were all functioning fine btw), but he couldnt quote me a price. I then asked if he could do the work and he said he didnt have time, so I asked him why he would come out if he didnt have time to do a repair. Then, he claimed to have no idea how to estimate the cost even though he had worked for A-Tex for 12 years. According to him, he didnt know if they charged by the service or by the time.We ended up calling the owner and getting a voicemail. Then he called back and we stayed on the phone for 10 mins while the repair person just stood there.Then he left saying he would get me a quote via email.Well, sure enough, I received a **** for the four socket replacement repair for $420! So they expect me to pay $420 for four sockets to be replaced, which I didnt want, need, or authorize.I called the owner of A-Tex and told him I found the **** to be high and that I felt like I was being taken advantage of. He claimed they charge an hourly rate of $120 (which isnt on their website, nor disclosed when I spoke with the owner), he charges for drive time, and he rounds up to the highest hour. Then you pay for parts.Of course, the 20 min bathroom break and 10 min phone call with the owner while the repair person stood there (just to get a quote for repairs!) was on the clock, unbeknown