Customer ReviewsforEasy Canvas Prints

Horrible quality. I sent 3 clear photos they sent me 3 blury canvas back. Horrible quality, want a refund on my purchase. DONT waste your money on this company

Received a metal print damaged. Requested replacement or resolution. Response wanted photos of damage within a short time or they would simply close the assistance request. Due to travel, logistics and family matters could not meet demanded short response time frame.Terrible customer support, threatening they would not support based on THEIR schedule without regard to a customer's schedule. After years and many purchases cannot comprehend taking such an arrogant threating attitude abandoning a loyal customer.Outcome: No longer have confidence this company who cares not about customer retention for issues caused by their poor packaging.I took pliers and rebent the damaged metal picture. Not perfect, but better than having to deal with such an arrogant vendor.L ***** Florida

I will never do business with a company that directly sends, or employees a third party to send, unsolicited emails every day that you cannot unsubscribe from. Easy Canvas Prints does exactly that. Not a legitimate reputable company.

I have had several successful orders with this company but recently we received a crooked print in the frame . It was obvious but the time and phone calls it took to reorder was ridiculous. They challenged us , argued it was fine although we sent a photo of the poor quality ( poor quality control) and , ultimately we received a replacement but the replacement was crooked. We won’t be doing business with them again Big hassle and very unprofessional.

I ordered a 11x14 canvas and am very pleased with it . I received it 8 days after I ordered it and it came out beautifully. Would definitely order from them again .

I was so looking forward to receiving my canvas print. How disappointing to receive a big blurry digital pixel looking picture that has not distinct lines or leaves on the trees. Poor quality. DO NOT RECOMMEND

I ordered a print. The next day I got an email from easy canvas prints saying I needed to finish my order. So I ordered again. This was on Sunday evening. When they sent the confirmation I immediately (with in 10 minutes) sent their customer service an email explaining what happened and I didn't want two prints, only one. And if I wasn't prompted by their email, wouldn't have made the second order.I called them on Monday morning and was told that the print was already in production and I would have to pay for the "materials" used. Instead of paying for nothing, I told them to just send that and I would not be doing business with them again.

I ordered three framed canvases from easycanvasprints.com One was delayed Two got here at the same time.Of the two, one had the hanging hardware on the back put on improperly. It was fastened to the bottom of the frame instead of the top.The second, which was in the proper place, had the hanging wire unravel five minutes after hanging it. It fell off the wall, scraping and scratching the wall and leaving a four inch ***** in my brand new floor moulding.My house is 14 days old. I literally JUST built it.Customer service gave me a runaround. It is impossible to contact their corporate offices.Obviously, an attorney and a civil lawsuit would cost me far more than the few hundred bucks to have the moulding repaired. Avoid at all costs. This company is garbage.

They are disorganized. I received the print just fine, of good quality. However, the mounting bracket was completely missing. I emailed to request it, as they indicated, and it took 5 days to get a first response. After going back and forth for a couple of days, they indicated that they would send a new one out, and it would take a couple of business days. Given that it was just before Christmas, I waited until January 3rd. At that time, still having received nothing, I emailed them back - twice, got no response either time. On January 9th I called, and they said they had no record of any shipment! So we started again, and they said it would be shipped out that very day and they would send an email confirming it. On January 14th, having received nothing, I called again. Got a story that they have been out of parts for many weeks - first time hearing that from anyone in customer service. If that was the case, they should have just told me that weeks ago rather than my having to hound them and them just telling me a story to shut me up.Their customer service people are nice, but clearly uninformed and unhelpful.Promised again to be shipped today - we will see what happens. Don't ever use them.

They are not dependable. They took my billing address and use it for my shipping after I gave them a special shipping address to send it for a birthday present. So they ruined the birthday plus they charged me shipping to the wrong address and now I've got to pay to ****** it just to get there hopefully in one piece. I'm so angry they ruined what I had planned. Never again will I use easy canvas prints.