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          Sergeant Clutch Certified Engine & Transmission Shop has 1 locations, listed below.

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            Business ProfileforSergeant Clutch Certified Engine & Transmission Shop

            Transmission
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.6/5stars

            Average of 5 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/4/2016

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Products & Services

            Rebuilt Transmissions, Brake Jobs, Clutch Jobs, Air Conditioner Jobs, Transfer Cases, Differentials

            Business Details

            BBB File Opened:
            11/18/2010
            Years in Business:
            14
            Business Started:
            5/1/2009
            Business Incorporated:
            7/1/2015
            Accredited Since:
            10/4/2016
            Type of Entity:
            Corporation
            Alternate Business Name
            • Sgt Clutch - Discount Transmission and Automotive
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Michael De Luna, General Manager
            • Ms. Rosalinda De Luna, Owner
            • Ms. Susie De Luna, Office Manager
            Contact Information

            Principal

            • Ms. Rosalinda De Luna, Owner

            Customer Contact

            • Mr. Michael De Luna, General Manager

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/09/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I , ********************* , took my work truck to Sergeant Clutch Certified Engine and Transmission to get it repaired. My truck was not starting. Initially, they replaced my started for $700. Then, a day a later they claimed my fuel pump was damaged. I was confused as to why they didn't mention that a day before. Regardless I asked for a quote on the fuel pump, and they said $1200. I decided to decline and picked up my truck instead, because price was set too high. When I arrived home, not knowing I should have taken a look at my truck at moment of pick up. I decided to take a look at my engine. I was enraged when I realised that the employee(s) from Sergeant Clutch had smashed what appeared to be a hammer into my fuel pump. Something must be done. I don't doubt that there are other victims of this nonsense. I trusted them to repair my work truck, and they deceived me instead.
            Read More

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Style over feelings garage L

            02/06/2024

            Fantastic business , service and hospitality. Not only are they welcoming , they are professional with great communication ! Highly recommend.

            Local BBB

            BBB serving the Heart of Texas

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